Rep: 1
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So my razer laptop now only turns on when AC is plugged in. The battery level was 95% last month and it went down until today it only has 88%. What can i do to fix it?
Here’s a list of things I tried:
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Hi @veggieta ,
Create a Win 10 battery report to check the status of the battery. It may be that it is failing and needs to be replaced.
When you have the report, compare the Design Capacity value versus the Full Charge Capacity value to see whether the battery is still good or not.
If the battery needs replacing, here’s a video that shows how to do this.
Search online using the battery model number (found on battery) i.e. (insert battery model number) battery to find suppliers that suit you best.
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I already replaced the battery 9 months ago because it was bloated already.
Here’s a screenshot of my battery report:
Does the laptop stay on if you start it on the charger and then once it has fully booted and settled, remove the charger, you didn't say?
If it doesn't then perhaps when the previous battery bloated it may have damaged the battery management circuits on the motherboard.
You would need to find the schematics for the motherboard and start testing why the battery is not supplying the power to run the laptop.
Have you inspected the motherboard for any obvious component damage?
yes, the laptop stays ON when charger is plugged in, but when i remove the charger it shuts down. I've inspected the insides again and i don't see any burnt components in here.
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