Ga door naar hoofdinhoud

Released November 2016, the PS4 Pro features upgraded hardware for 4K gaming and improved PSVR performance.

299 Vragen Bekijk alle

Freezing issues in both in and out of game

Hi, I just set up my PS4 yesterday and having a lot of problems since from the start in menu and in game.

Error codes that have been seen: CE-32899-1, NP-31730-4, CE-33380-7, CE-36329-3

Everything that I have noticed:

-when in game the game keeps freezing (happens in every game tried so far) sound continues playing but image freezes. Happens every few seconds. This even happens in menu.

  • Very long load options in game and in menu
  • during little big planet 3 the game crashes with it being stuck on a word and keeps repeating it

these issues have rendered it pretty much impossible to have fun playing on it. Any help is appreciated.

what I have tried so far:

  • powered off and un plugged the power for a few minutes
  • tried to reboot it also
  • results from doing this was the error code of CE-36329-3. Before that The screen also went black for a few minutes after failing to load the full menu and being frozen on menu
  • now tried to initialise it and start from scratch but so far it doesn’t seem to have fix the problems

any ideas of what else I could try?

for context was bought off eBay second hand as a Christmas present for me and was described in great condition, the console itself has a receipt of being bought in early 2019

Beantwoord deze vraag Dit probleem heb ik ook

Is dit een goede vraag?

Score 0
Voeg een opmerking toe

1 Antwoord

With this console you likely have one of a few issues

  1. Needs thermal paste on APU to prevent overheating
  2. Failing APU
  3. Overheating issue overall

Was dit antwoord nuttig?

Score 0


Thank you for your response. We have powered it off but can’t get it back on and stuck in a loop of system storage status checking. Does this indicate a failing APU or hard drive do you think?


Voeg een opmerking toe

Voeg je antwoord toe

Noah zal eeuwig dankbaar zijn.

Afgelopen 24 uren: 0

Afgelopen 7 dagen: 1

Afgelopen 30 dagen: 5

Altijd: 51