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The Wacom Intuos Pro is a graphic design tablet designed by Wacom. The device comes with, a type-C charger, the Pro pen 2, and the Pen holder.

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Why won't my tablet turn on?

I have a Wacom Intuos Pro Small Bluetooth tablet, and its been great so far but infortunetely my cat spilled juice all over it and it hasn’t been working since. I actually tried pooring water on the effected areas and it did work for a while, but it eventually stopped working again, how do I fix this? I can’t open it either.

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Hi @leowashere ,

The impurities in the juice and the water causes corrosion and provides circuit paths for the electricity which were not in the tablet’s operating design and could damage the components. The corrosion starts immediately and doesn’t stop until it has been properly cleaned away.

Do not try to charge or to turn on the tablet and remove the battery as soon as possible so as to minimize any further problems.

Then you need to disassemble the rest of the tablet and clean all the affected parts using Isopropyl Alcohol 99%+ (available at electronics parts stores) to remove all traces of corrosion. Do not use "rubbing alcohol" as in some cases this is only 70% IPA or less, can contain additives and is not as effective. If you do have to use it, check the label to verify the amount of IPA. The higher the concentration (%) of IPA the better

Here is a link that describes the process. Electronics Water Damage

As always with electronics, especially surface mounted pcb, be gentle when handling and especially when brushing away the corrosion. You do not want to remove any components from the board. Also the ends of any cables and the connectors need to be cleaned as well.

Hopefully after you have done all this the tablet might possibly work correctly again.

Here is a link to the ifixit Wacom Intuos Pro guides that may help.

If this process seems too daunting, take your tablet to a reputable, professional electronics or mobile phone repair service, experienced in liquid damage repair and ask for a quote for a repair. If you decide to do this, do it sooner than later. It isn’t going to fix itself.

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Robert Green zal eeuwig dankbaar zijn.
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