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The Alcatel OneTouch Pop Icon is a smartphone with an Android operating system. The release date for the Pop Icon was October 2014. Model number: A564C.

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It's actually a alcatel 3v2019

It got wet and now I can only hear when on speaker phone is there anything I can do

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Hi,

Water and electronics and electricity are not a good mix.

The water causes corrosion and provides circuit paths for the electricity which were not in the phone’s operating design and could damage the components. The corrosion starts immediately and is ongoing until it has been properly cleaned away

First do not try to charge or to turn on your phone and then remove the battery as soon as possible from the phone to minimize any further damage.

Then you need to dis-assemble the rest of the phone and clean all the affected parts using Isopropyl Alcohol 99%+ (available at electronics parts stores) to remove all traces of corrosion and water. Do not use "rubbing alcohol" as in some cases this is only 70% IPA or less, can contain additives and is not as effective. If you do use it, check the label to verify the amount of IPA. The higher the concentration (%) of IPA the better

Here is a link that describes the process. Electronics Water Damage

As always with electronics, especially surface mounted pcb, be gentle when handling and especially when brushing away the corrosion. You do not want to remove any components from the board. Remove any shields that may be covering some components as there may be corrosion under them as well. Also any cable ends and their connectors on the board(s) will need to be checked and cleaned, in case there is any corrosion there as well.

Hopefully after you have done all this the phone might possibly work correctly again.

Here’s a video that shows how to replace the screen in the phone. This will help as it shows how to disassemble the phone so that it can be inspected and cleaned etc.

If this process seems too daunting, take your phone to a reputable, professional mobile phone repair service, experienced in liquid damage repair and ask for a quote for a repair. If you decide to do this, do it sooner than later.

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Steven Medow zal eeuwig dankbaar zijn.
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