Rep: 33
3
1
This vacuum has a clean filter, clean brush, clear canister, charged battery. No matter what I do, it only works for about ten seconds before it shuts off, then I can start it again, but the cycle continues with it stalling, and stalling.
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A clogged filter will cause this. I know you said it was clean but they can be clogged and still look clean on the outside. Try washing it under running water the let it completely dry overnight.
it can be due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it.
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Mine does this, even with the head and filter removed. Seems to charge ok and no visible blockages. Replacing the battery is an expensive test if it does not cure it.
This is NOT a solution. The original poster said his filter was not clogged and his battery was charged, but you have ignored that and claimed a clogged filter and poorly seated battery will cause stalling.
My filter is brand new and so is the battery but the %#*@ thing stalls all the time.
Rep: 33
3
1
And I will probably need a new battery, per Ross. thanks so much!
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I have had exactly the same, turns off after 5 seconds but only on high power setting… have new battery and all filters clean, I think it is the temperature sensor inside on the motor… however a fix for me is to cup the output vents in your hand tightly, often just one side of the vent slits is enough, turn on and with a little experiment it should keep running, after about 15 seconds you can remove your cupped hand… I believe it re directs cooler air to the sensor, mine then runs fine for about 20 mins. This is for a DC35 but any similar model should be pretty much the same… hopefully eventually of doing this it will start to be OK by itself… let you know.
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Is the motor hot when it shuts down?
door mayer
No. And the trouble begins immediately. I can let it charge for days and it will do the same thing. I keep thinking it has something to do with the wiring in the On button.
door Deborah
Turning off the MAX button worked. Thanks! But, what if I want that much power to clean a carpet? Do I need a new battery for that?
door Deborah
I repaired this issue on a DC35 with a new battery. The cleaner would work on normal mode for a short while, but would stall immediately if the max button was used.
door Ross
A new battery did the trick for me!
door Deborah