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Matrox PowerDesk control panel not loading completely

I'm trying to figure out why the Matrox PowerDesk control panel only half-loads.

Installed right, rebooted whenever I open the control panel (which is actually an application in the Applications folder) I get the icon in the Dock, the name of the App next to the Apple menu but nothing else.

Hitting any keys or quitting it with the keyboard only ends with system beeps, All I can do is quit it via the Dock.

On the App name itself, I can click it but nothing shows up.

Of course, nothing on Google or Matrox's website.

I really need a custom resolution for the TripleHead2Go (2560X720) on my MacBook Pro Penryn.

Running 10.5.8.

EDIT: Tried using another "clean" user on the same computer, same symptoms.

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what OS are you running on your MacBook Pro?

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10.5.8.

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A MacBook Air running on 10.13.1

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I have a TripleHead2Go that I use with my MacBook Pro 15" Santa Rosa machine. It's running at 3840x1024 resolution and working great. I'm running Mac OS 10.5.8 and have version 1.01.00.005 of the control panel software installed.

My TripleHead2Go has a USB port for power and communicating with the control panel. I normally power the box with an external USB power adapter, but if I want to use the control panel, then I have to plug the USB plug directly into my machine. If it's plugged into an external power adapter the display still works great as long as it's pre-configured correctly, but the Matrox software doesn't detect device or allow me to change any settings in the control panel.

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Thanks for your input.

The TH2GO was indeed powered by USB, control panel still only half-loads. I could run the device just fine with pre-configured resolutions (all 4:3 ratio) but all the 16:9 resolutions are only available with their control panel.

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Dr dale zal eeuwig dankbaar zijn.
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