Hello, my monitor suddenly went black and i can still see faint light that shows better in a dark room, everything is black inculding on screen controls and logo so problem not from pc or cable
Any ideas?
The monitor is asus pg27uq
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Hi @netron
How long did you purchase it ?
had you tried with another input on the monitor ? e.g. hdmi or displayport?
normally when you disconnect the cables, there should be no signal found …
does it display normally?
normally monitors it should have 3 years warranty
https://www.asus.com/me-en/Monitors/ROG-...
I would suggest you to send in for service if you still have warranty.
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Thank you for your answer but unfortunately i bought it refurbished with 3 months warranty
And there is no input with any cable, the startup logo or the on screen menu doesn't even show, there is a slight light as shown in the pic
i have a feeling the backlight might be faulty.
take a torchlight and shine on the screen to inspect the display is in order....
some idea....
sometimes one faulty LED can cause this issues.
The monitor got a little bump and working fine now, thank you
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