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Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

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How to fix the error 9?

the iTunes can not restore the ios because the error 9

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Have you jail broken it or attempted to?

Error 9 generally occurs during a firmware upgrade, and has something to do with a problem with the USB connection to your device that is causing it to unexpectedly disconnect when syncing.

It can be a hardware problem e.g. if the dock/lightning flex is water damaged or something.

Do all the basic stuff first:

  • Reboot your computer and try to restore again.
  • Use a different USB cable and port.
  • Check for dirt/junk/pocket fluff etc. in the lightning connector which could be preventing it connecting properly.
  • Disable any firewalls or security software which may be preventing access to the Apple servers.
  • Try restoring using a different computer.

You need to provide more specific and background info if you need more help.

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no jail broken

do not attempted to do that

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Hi

Uninstall iTunes and reinstall from Apple direct website https://www.apple.com/uk/itunes/download... and step 2 use a different lighting cable .

And it should fix it and if it doesn't work it's a problem with your device

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