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The Acer Aspire R5-571T-59DC is a convertible laptop-to-tablet PC released June 2016.

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Two things - slow and overheating

I have had this computer for 3 years, it is starting to run very slow (taking upwards to 10 minutes to open something simple like Word or a web page - do even get me started on games…), and while I’m a very patient person this just doesn’t cut it for college. Would upgrading the hard drive to an SSD improve this situation? Or would it be better just to get a whole new laptop? Also, this thing overheats so quickly, to the point where it burns my hand to touch the back or have it on my lap. I’m afraid that its going to melt something inside the computer. Is there an explanation for why it gets so hot? Also, a third thing…I have a few games downloaded (Minecraft, Civilization V, World of War Craft), does having these games on my computer causing it to run slower or ‘breakdown’ faster?

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This greatly depends on your budget. I would recommend cleaning the computer out, clearing it of all dust and debris, reapplying thermal paste, and yes: upgrade to an SSD. Upgrading to an SSD makes a night and day difference in almost every single computer that previously had a mechanical hard drive.

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If your computer has gotten slower and hot to the touch, it may be infected with malware. Malware can monopolize a computer’s resources and make it overheat and become painfully slow.

Before you try anything invasive - like replacing the hard drive - try running a good anti-malware program on your PC. Malwarebytes has a free version of anti-malware software on their website that you can download and run on your system.

You may also try defragmenting the hard drive to make it run faster. Type defrag.exe in the Search Box on the Taskbar at the bottom of your screen to open the “Defragment and Optimize Drives” app. The app will offer options you can click on to optimize your hard drive.

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Most OEM thermal material is as good as dead after 3-4 years, with Dell seeming to have issues after 2. Acers tend to be in the 3-4 year group, but I still suspect the paste has gone bad.

Clean out the dust and remove the heatsink for a repaste before doing anything else - this usually solves the problem. Refer to this guide to remove the heatsink and repaste the machine. I use Artic MX-4 or Noctua NT-H1 given a choice, but when I had to do one of my machines I lost it and needed to use AS5. I don’t like AS5 because it has a tendency to dry out in the center for me and has happened with multiple batches (bringing the issue back) and is slightly conductive, along with a break-in period (up to 200 hours) - I can get a modern paste without any of these drawbacks. I ended up finding my MX-4 but the oils separated because I forgot about it so long. I’ve also found most of it doesn’t come off without fighting it unless ArtiClean is used.

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Interesting. Worth noting for sure. My main experience is with desktops and have used quality heat paste. I guess laptops are a different game. Never the less I always go for software solutions first, then hardware.

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@aactech I'm weary of OEM pastes on both, but especially laptops and whatever Dell uses. I probably wouldn't trust that MX-4 in a laptop because those can be a pain but I was able to salvage the mix and kind of recover it. Laptops tend to be enough of a pain to not use old paste. The only snag with my latest laptop repaste is someone prior to me made a classic mistake and pulled the mic wires out of the connector so I had to plug them in and hope for the best - it looked done based on the fact it wasn't completely dead. It worked out so I probably should replace it but it's also inexpensive enough to cost more to ship.

It's just good enough at best and it doesn't ever seem to go more then 3 years before it really starts to degrade. Something about OEM grade paste and copper (or auminum on Dell desktops with that cooler) creates these removal problems. I usually throw that cooler out and put a copper slug one in if it happens but I didn't have one for that system :(. Copper doesn't have that problem and keeps the processor cooler so it has multiple benefits and the paste never sticks like that again.

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First, blow out dust through the side vent with canned air - with the computer turned off and battery removed, of course. See how termperature is.

Second, replace hard drive with an SSD regardless.

Then see how the temperature is.

It is doubtful you would need a new laptop. With respect to judah, re-doing the thermal paste is probably not needed and really, I would say, only a job for techies. I’ve read too many cases of people having serious trouble after attemting this.

I would go step by step checking temperature after each one

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The battery is not removable.

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@Cara Mitchell

Look at ifixit guide:

Acer Aspire R5-571T-59DC Battery Replacement

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@Cara Mitchell

Did you blow the dust out with canned air?

Have you run a full anti-virus scan?

Have you run anything like "Advanced Sysetm Care" to clean up your system?

Have you updated Windows 10 to the May 2019 version?

Is the BIOS at version 1.10 2018/10/24

Done a full driver updated using a program like IOBit's "Driver Booster"?

Let us know if doing the above helps.

Good luck!

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