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Guides and repair information for washing machines produced by Samsung, a South Korean engineering and technology company.

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Tub will not spin

Our Samsung WM motor spins, however the tub does not. There is no belt, and the door is locked. I checked the drain filter and found pieces of black plastic. Is this a door lock switch issue or what?

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Circuit board is burnt out. My machine just did this. Repairman came. Waiting on parts now. My washer is only 5 months old

door

This should be under warranty

door

Where is the circuit board located??

door

Will it go through all other cycles if the door switch is faulty?

door

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Cause 1

Lid Switch Assembly

The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it.

Cause 2

Motor Coupling

The motor coupling connects the motor to the washing machine transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.

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@dweeks “There is no belt “ is absolutely correct. Your washer uses a direct drive inverter motor that mounts to the drum. Time to take a look at the motor assembly and see if there are any issues with it.

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If this would be a door lock issues etc. I would expect your washer to actually show you an error code.

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David E Weeks zal eeuwig dankbaar zijn.
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