Disc will not load into system

When I insert a disc and close the door, the disc spins trying to load without success.

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Hi @perlita

What kind of disc did you tried? DVD ? had you tried with CD Audio, etc?

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Thank you for your help. The player will not play DVDs or Audio CDs. It was working fine. But I brought it with me on vacation and my fear is that rattling around in our roll-on may have jarred something loose. Any thoughts?

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