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My screen automatically enters power save mode and turns black. I have tried all recommendations of turning off computer etc and moving mouse etc
It does not turn on when you move the mouse or enter. It remains black after saying it is auto detect and enters sleep mode.
Thanks
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In Windows, go into Control Panel / Power settings, and make sure that the monitor is set to always stay on. Also, make sure that hibernate and sleep are disabled, so that the computer is always on unless you specifically tell it to turn off.
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Hi,
What OS is installed in the computer?
How long does it take before the screen turns off?
Does it turn back on again when you move the mouse or hit a key on the keyboard?
door jayeff
Hi,
What is the make and model number of the monitor?
How long does it take from when it is on to when it shuts down?
Can you try another monitor and check if it happens to it as well?
What OS (Win 7, 8.1, 10 ) is installed in the desktop, you didn't say?
door jayeff