We bought a brand new Samsung 65 in tv 3 days ago. Set up was easy, but it stopped connecting to the WiFi and all of a sudden horizontal lines appeared on the tv. Can’t get them to go away. Any idea what happened?
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Hi @stephmangrum ,
'Vertical' bars (as per your picture) are usually caused by a faulty TCON board or possibly the mainboard.
Since it is only 3 days old contact the retailer about a replacement and if they won't help, consult the warranty statement that came with the TV as to what to do to make a claim for a manufacturer's warranty replacement.
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