The power keeps cutting out after a few seconds

Most likely a blockage problem. The motor is set to turn off if uses too much current for protection. I would clean the filter and dismantle any accessories, espically any spinning brushes, as these can get clogged easily.

“&&^& DYSON!!!” Paid a lot of money for a Peace of $@$* product!!

My Dyson absolute works fine on low power. But as soon as I press the button for full power it cuts out.

I have found that putting it back on the charger for a few seconds makes it usable again on low power. But it will cut out again if put on full power.

I bought this Dyson because I was impressed with the power. But it was very short lived.

Very disappointed in Dyson and will not be buying again. They need to sort this issue out or stop selling them !

Forgot to say…my son bought one and has the very same problem.

Same problem. It seems to involve the button itself. Sometimes I can move my finger to a slightly different area of the button and it stays on a little longer. Very frustrating. I love my Dyson 35 but want to through it out the window when it acts up.

Bought the very first hand held Dyson had the same problem was told there was a fault with the on of button as out of warranty they gave me a small discount to purchase the new model as the problem had been rectified bought it ,out of warranty same problem never a hand held Dyson again

The filter needs cleaning. Try running it without the filter in. If it works fine, the filter needs cleaning, even though it looks clean. This happened to me.

I found a simple solution to keep the dyson from cutting out for a extended amount of time. I removed the battery by loosening the 3 Phillips screws then checked contacts on the vacuum for corrosion and cleaned with a light abrasive sand paper and rubbing alcohol and put the battery back in. It ran for a little bit longer so I took the battery out again and I bent the contacts on the vacuum at a bit of an angle so that there would be more pressure on the contacts. Put it back together and what do you know, it works!!! My conclusion is that there is not enough tension between the contacts from the battery to the vacuum. Do this and make sure your vacuum is emptied and filters are cleaned and I’m pretty confident your dyson will work. Your welcome dyson. If you are looking for an engineer I’m currently looking for work.

We had the same issue with a relative new (under warranty) received battery.

Cleaned the filter, but it intermittently did shut off when using.

What helped was removing the cyclone from the motorunit. Follow theses steps till step 7; Dyson DC58 Cyclone Replacement

Then remove the filter if not done already and let the cyclone soak in warm water with some soap.

Flush the cyclone, until water comes out clean. Let it dry and re-assemble.

Worked for our DC58

I phoned Dyson and told them about it. They told me to remove the filter and clean the metal contacts. This solved the problem for me.

Pretty sure it is what the fellow upthread surmised, it is some kind of battery protection that is based on voltage sensing or heat sensing that goes awry. Don’t think a new battery or cleaning will help. Best thing is to buy a new vac rather than waste money on a new OEM battery which is close to half the price of a new unit of an older model on clearance.The non OEM batteries use cells that have been rejected by quality control and they are assembled haphazardly without any control circuitry (I opened one up) to achieve the low prices, I would not trust them to last very long.

Im fed up with only fifteen seconds of running, iv tried everyday everything ,could of paid for new hoover with wot i pa0id out..still dont work.SO IN THE BIN

I have a Dyson too. I have the same problem cutting out after 30 seconds on MAX suction. Cleaned filter, emptied bin, pulled it apart to clean all other sections of the unit. Put it back in the charger, use it the next day and same issue. I’m disabled, pulling it apart, cleaning it is tiresome. I pay a cleaner to clean my home, thank god they use their vacuum. Dyson is unreliable and you pay a costly sum for Dyson

Clean the filters thoroughly Bert. Most of the times the Dyson will shut down after a few seconds if the filters are clogged up. Soak the filter which can be pulled out of the top. Let is soak which some dishwasher soap for an hour and then shake it while under water. Rinse it, dry it and try again

My Dyson , when fully charged, cuts out after 20-30 secs. Putting it back on charge for ~10 secs usually allows it to run normally afterwards. The cut outs are irritating and does seem to be an issue that Dyson could address.

I have a Dyson Animal and after 6 months it started to cut off a lot when using the power head. After reviewing all the comments I decided to check it for myself. We use it mostly for carpet cleaning and on the power head I noticed it needed some cushion so it won't drag on the carpet. After placing some cushion it works great again. I would use velcro type cushion that I cut into strip and stick it on the power head that touches the carpet. Hope this helps others.

If it’s cutting out then you have to take it apart and clean everything with lab-quality alcohol (Isopropyl Alcohol Lab Grade Rubbing IPA Disinfectant).

1. Unscrew the battery and remove it.
2. Remove all extension tools, the filter, and the dust collection chamber (click to open the bottom and hold it down, pulling the chamber down).
3. Clean the chamber/bucket, the suction head (remove the roller, etc.), pour alcohol into where the filter should be, and shake it. Use cotton buds for hard-to-reach dirt and a toothbrush for the main cleaning.
4. Once everything looks brand new and shiny, let it dry for a few hours.
5. Turn on and boom it explodes - joking, it will be as good as new (sorry Dyson). I do this every year and have no problems.

Mine kept cutting out and we cleaned the filters - no effect - then used a compressor to blow through all areas - loads of dust came out! Works fine now. If you don’t have a compressor - take it to a garage with an air hose. You maybe need a cheap adaptor that is used to blow up balls.

use sandpaper/steelwool to clean the contacts ifor trigger and motor. fixed mine 2 years ago with this method and neighbors the other day. mine was well used when i had the problem, neighbors is literally brandnew condition. he tried to get warranty, i suggested just buying a new one and sending back this, but cleaned the contacts and perfect.

I eventually stripped mine down completely, and cleaned everything when rebuilding.the machine was as good as new.

Then I got to thinking it must be the safety cutout in the battery. I found a battery online with a greater ampage at only £16. So as a last resort, I thought it was worth a try. Eureka ! It worked !

I don’t think the suction is quite as powerful. But the main thing is that it does not cut out.
I have not tried it on full power, as a dyson rep in curry’s once told me that, it is that which causes a problem with the battery cutout in earlier models.

I unplugged the charger and also wiped the tip that plugs into the charger port and it fixed it. I’m thinking the charger needed reset or I might need a new one but so far it works again even on max. So I think it’s the charger.

Our v7 motor head cut out after a few seconds on max, very annoying! Stripped it down, cleaned everything changed the filter, no difference.

As suggested, when it cut out I plugged it into the charger for a couple of minutes & bingo, works fine on max. Shouldn't have to do this, but thanks for the advice.

My daughter’s Dyson also shuts down After a few seconds, but nothing to do with battery or contacts of it, but the button on the handle is broken inside the handheld. Tried to put it apart, but quite difficult.

Question at DYSON, why don’t you release your technical information for this website for instance.

We WANT the right to repair,this means : Fred technical information, repair manual and affordable spare parts. When so, we will promote Dyson as a sustainable company. If not, at everyone : buy something else !

And one day , I hope soon, manufacturer will be forced to do it. Let’s promote sustainable index for consumergoods as soon as possible.

Bert Mees Belgium

#deelatelier_rupelstreek on Instagram

It's the roller thats the problem. It jams easy and the intermittent cutouts are caused by it not spinning properly. Clean the roller by rotating it in opposite directions to remove detritus-you'll be surprised how much comes out. Then press on the power whilst hovering the roller over the floor to get it moving properly. Once it starts spinning properly you can use the vacuum without cutouts