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Repair information, troubleshooting tips, and guides for the sixth iteration of Apple iPhone, announced on September 12, 2012. Model: A1428, A1429

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iPhone 5 turns off after putting it in my pocket

Hi guys,

Since monday or so my phone turns off after putting it in my pocket, got no battery issues since I replaced it last year, I also reset it quite recently. The phone shuts off ONLY when I place it there, it just works perfectly otherwise.

It's pretty annoying, what could it be?

Beantwoord! Bekijk het antwoord Dit probleem heb ik ook

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hi memo open and check battery connector

iPhone 5 Vervanging van de batterij

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This is certainly odd...

A little bit more information might be helpful. When you say "shuts off", do you mean you have to power it back on via holding the power button for a few seconds and it does a full boot? What kind of pocket; a front or back pocket that is tight, or a loose pocket like a jacket? Does it happen in any pocket regardless of clothes or fabric?

I'm stretching here but the only two explanations I can think of are flexing (tight pockets) or some kind of static. Also, regarding your battery, don't assume it's alright just because you changed it. Run a diagnostic with a battery utility, such as coconutBattery (for Mac) or 3uTools (for Windows). It will tell you what the health of the battery is. Anything less than 70% of design capacity will require replacement.

Get back to the forum with more details...

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It happens in any kind of pocket - jackets, jeans, all sort of pants, I guess it's that downwards position that makes this happen in the first place. Yeah, that's what I mean by shutting off, I can turn it on just fine when I take it out.

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Alright then, what happens if you sit down and put the phone in a pocket while it is still horizontal? Does the phone do it when put into a bag or backpack or nay other kind of case?

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From what I've been testing, as far as the phone's not positioned downwards, it works fine.

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late update but this is most likely dfu mode, do you have to hold the power and home button for up to 12 seconds? thanks

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I’ve got the same problem

Phone stays on & works fine. But as soon as I put it into my pockets it switches off. Sometimes it takes a while before I can get it to come on again.

Really annoying

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I have the same issue on iPhone SE and unfortunately my off button is broken so I need to plug it in every time it shuts off from being placed in my pocket. So weird.

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Mine does same thing I thought I was crazy! Powered off after putting in back pocket doe a few minutes. I have to use power cord or wireless charger to resuscitate. Won’t come back with simply holding button

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And with full life battery once b sack on all good....

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same problem here with iphone xr, anyone got a fix?

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Memo zal eeuwig dankbaar zijn.
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