I bought the phone used. When I try and set it up it wants the old users Gmail and password. I have no idea how to get in touch with the old user. Is there any way around this problem, or am I just SOL.
Is dit een goede vraag?
Rep: 453,3k
11
368
1,4k
Hi,
Try a hard reset on the phone. (Also known as a master reset)
A hard reset will erase all downloaded apps and user data. It will restore the phone to a factory default condition. It will be like when it was new.
Before performing a hard reset, ensure that the battery is fully charged.
Do not leave the charger connected when performing a hard reset.
Remove the external SD Card if any inserted.
Here is a link that shows how to do a hard reset. Scroll down to the section which describes how to perform a hard reset using the hardware keys.
https://support.t-mobile.com/docs/DOC-30...
Be patient, a reset takes a short while to complete.
Was dit antwoord nuttig?
Afgelopen 24 uren: 0
Afgelopen 7 dagen: 0
Afgelopen 30 dagen: 3
Altijd: 126
