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my smart tv was connected to my router till few days ago, since then the tv cant connect and cant find any internet signal, i go to network settings and the tv keep searching for ages but never find a signal, all my other devises works perfectly normal with my wifi, and the tv is not respond quickly when i use the remote control
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Hi,
Don't have a smart tv myself but found the following on the web which may be of benefit to you.
"The answer is to RESET the Smart Hub.
This is not the same as resettiing the TV. In simple terms, you have two sets of software inside your smart TV; one looks after the TV side of things, and the other looks after the smart Apps side. Most people when they get this problem try resetting their TV, but they don't reset the Smart Hub -- so the problem doesn't go away.
Basically when you reset the Smart Hub, you are getting the Hub and your router to shake hands again. You will have to reinput your router password if you are running a secure network. People have complained in this forum that they can't reset the connection fully, from scratch, between their TV (really the Hub) and their router. This is how you do it....
In the Smart Hub, select "Tools" (look right down to the bottom edge of the screen, towards the right). In the "Tools" menu select "Settings". In the "Settings" menu select "Reset". The unit will then ask you for the password or PIN that you may have created when you orginally set up your TV. If you didn't enter one at that time, the Samsung default is 0000 (zero, zero, zero zero).
The unit will then reset itself - and if there is a fault in the handshaking between the unit and your router, it will reset the connection with the router (asking for the network password if there is one). You will have to accept a couple of "Agreement" pages (which is what you did when you orginally set up the device). >>> You are basically just doing it all again.
Be patient while the Smart Hub will downloads and reinstals the smart Apps. Then you are good to go."
Be aware of the last paragraph above as it might affect what you have installed
This is where the info came from
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I did that but it didn't work, when I go to the to menu, the Tv doesn't work quickly as use to be, looks like a old PC, and when manager to get to the network settings, the Tv search for wireless router for ages and nothing shows on the list
Delete all allowed devices, reset tv, reset smart hub. Reset router. Then try smart view and allow device on tv.
I did this and it worked but the next day I turn on the tv and the same problem occurred. Will I have to do this everyday?
Did you manage to fix your problem? I have now the same issue
I dont have smart hub on my tv that I can find. Any ideas?
I did the fact ory reset thing it worked. But tomorrow it was back to the same. Do I do this everyday
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We’ve had serious issues with this. The only thing that really worked was to stop using WiFi and plug our smarthub into our router via Ethernet cable….
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2 opmerkingen
Hi. Did the above recommendations work??
door Ann Howland
Not for me..
door melcc