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I have a parrot rolling spider minidrone and after a crash the drone would not stop spinning one of its blades and it will not charge, furthermore I cannot connect it to the application.
How to reset the thing?
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Rep: 13
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Hi this is Otto age 12 from from Hong Kong here and I have exactly the same problem; rear port propellor will not stop - and we have not crashed this drone either ...just went like this on a charge...only bought it yesterday with ALL my pocket money from the past 6 months !! Very unhappy.
My Dad (who is not an engineer) has spent hours trying to re install the software, and then find a Parrot service centre in Hong Kong - in his words it seems "they are very happy to sell you one and then try and sell you another but service the things - no way". My dad may not be an engineer, but he is a lawyer and Parrot SA may in his words about to get: "a rocket propelled drone...with law suit attached" if this turns out to be a wide spread problem and they make no effort to look after the kids who work hard save their money and buy these things that do not work.
Anyone from Parrot interested to provide a solution - or are they too busy selling the things to ensure they work?
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I had my bebop2 or on a flight plan and it never came back. I called parrot and they had a list of things I needed to email in to them in order to get a resolution. One of them was provide a receipt, which I didn't have. The initial answer was no sorry can't help you. I said I'll keep looking. Well I never got back to them, just have up. After one week a lady contacted me and said I'm taking over your claim, did you find a receipt? I says no, and it's too bad cause this was my 2nd drone and I would have been a life customer. She replied on we are going to send thou a free one to replace it. They did. My recommendation is to keep cool, use persuasive talk and provide everything they ask add much as you can and you will get results. I am a life customer. There is a customer service guy named Lawrence B (call sign) gator. He is an avid drone enthusiast and owns over 10-20 drones. He takes his time and goes out of his way for people. Find him and you will get results. Good luck. Don't give up!
I also have a Bebop2 which I absolutely love! But after only 2 hours of flight time and only owning it for about 4 months, the battery power went from 60% to 1% in only a few seconds and I landed it. I tried to charge the battery and got the dreaded "flashing red light" on the charger so the battery would not charge! I contacted Parrot, jumped through all of their hoops to just try to get the battery replaced, waited 3 weeks and then Parrot voided my 8 months of warranty that was left on my drone because they said I started flying my drone at less than 100% battery! (I started at 60%, they said I started at 44% - which was not true according to my smart phone. I am so disappointed in the service that I received from Parrot. I have two other Parrot drones but probably won't buy any more Parrot products which is too bad because I wanted to get an Anafi but I am afraid that if I had any issues, Parrot would void the warranty like they did on my Bebop2
Rep: 13
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I do have exactñy the same problem, and noe I am more concern as it seems that no solution was found!!!
Please help from Parrot!!!!
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i've had a problem installing the update and haven't even had the opportunity to fly mine around before it has problems.
but in the process of researching for ways to reset the drone so i can try the update again, i found in one of the user manuals that you can reset the drone via the app. swipe left to bring up the menu, then scroll down to settings and tap it. in there is all your drones setting, and if any of them can be reset there is an circular arrow in the top right hand corner that should do exactly that.
unfortunately this doesn't work for me as even though i attempted to install the update it hasn't registered as it being updated, resulting in it thinking its already at its original setting, but i also cant re-install the update as obviously parts of the installation have worked and its picking up on the computer that there is a problem.
back to trying to find answers. if anyone knows a way around this you will be a legend in my eyes and your story of your heroicness will be passed down for generations to come ;p
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Hey everybody,
I had the same problem with my Rollin Spider and here's what worked.
- First do a factory reset on the App. You will see a reset icon on the top right corner in the app
-Second remove all the propellers and swap their positions interchanging left to right and from one side to the other.
- press down the propellers till you 'feel' or hear a clicking in sound.
- on the app choose the normal mode and you are all set to go.
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My son had same problem so I scouted for answer, couldnt find it so i rang helpdesk. To reset drone:-
Turn drone on
Wait for lights to go green
Hold power button for 20 seconds (a little longer for luck)
Release and drone is reset when you turn back on
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Rep: 13
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press on/off button for 15 seconds, then reboot, you can confirm it by looking if the photo's are deleted!
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I have the same problem. I can't connect my drone i mean it just doesn't connect with the Bluetooth. I don't know what to do. If someone knows let my know :(
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Hi Katarina. Did you fix it ? i have the same problem.
Rep: 13
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My rolling spider has been not running for about 4 months with the battery inserted now I'm trying to turn it on which it doesn't have an on-off switch I don't see one but I'm trying to get it to connect with my Bluetooth and it will not what do I do
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I also got same problem with my MINI Drone cargo.. It doesn't really hard hit/crash.. one of motor keep spinning and can't charge.. if anyone know how to fix it please help...
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So do I well after buying a scam on Amazon wich was crashed did the same thing
Hello, My name is Eloy and I am 10. Today is one of the collest days of my life because I got my Parrot Blaze drone as a present from the 3 wise men. I have only flown my drone twice inside my house and the second time had a small crash (with the protections). Now the back right propeller (when the drone is facing you) does not stop EVER as long as the drone has battery, and although once the app connects the other propellers will work after pressing TAKE OFF, it cannot be controlled, trimed or anything.Of course we also cannot charge it since the propeller will continuously be turning (just as well atht I bought the extra battery)... We (with my daddy who is a telecoms engineer) have tried to reset it to the original state in the app, press the level button when it was on a flat surgace to try and level it back, everything, but nothing has worked and we cannot find anything in the web that can help us eitehr. I only have 3 days left to play with it before I have to go back to school, Can you help me, please?
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;{ it is same problem for me.
Hola Eloy; soy español como tu creo que lo eres también. Tengo 38 años ;-)
Hace unos dias que me he comprado un Parrot Airborne Night y me pasa lo mismo que a ti; es decir, no tengo ni idea de como recalibrar el dron despues de un golpe leve. Ahora el dron no vuela tan estable como antes, ya que tuvo un pequeñisimo golpe y ya no vuela tan estable. Yo también le he dado al boton de FLAT TRIM como dice el manual pero yo creo que no hace nada.
¿Tu has podido solucionar el problema? ¿te han contestado de Parrot?
Un saludo
Same problem here with my mini drone airborne night. I have emailed parrot tech support and its been a week now with no response.
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Hello
I can fix the parrot minidrone spider.
1. If parrot minidrone is not connected with bluetooth then finish it by removing battery then plug it back and on android please turn on bluetooth then let stand until connected, more or less only 20 seconds.
2. If the minidrone parrot flies unbalanced then the vane is removed all and then reinstall it with scramble position, if still can not fly then random re-installation of the propeller.
If any more needed more please please whatsapp me +6282114465668
My name is Sultan Fajar from Jakarta, ID
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How do i reset my username!?
My spiders not charging if i plug it into charger without battery it lights up as soon as i plug battery in it goes off help
Namon Black, try this which worked for me:
1 remove the battery completely.
2 plug the wire into the drone (no battery).
3 plug the wire into the power socket.
4 the lights should come on!
5 plug in the battery while it’s still connected to the power.
6 That’s it! It should now charge correctly.
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4 opmerkingen
I have "PARROT SWAT ROLLING SPIDER MINIDRONE".
After push mistake can not houver.
How to reset to fabrication setting ?
I hope it can houver / normaly againt.
Saya punya "PARROT SWAT ROLLING SPIDER MINIDRONE".
Setelah salah pencet pilihan unit yang akan kita gunakan, tidak mau HOUVER dan terbang sulit dikendalikan.
Bagaimana mengembalikan settingan pabrik agar pesawat saya dapat kembali normal.
Sugih_Jrs@Yahoo.com
+6281399973201
door Sugih
English dude!!!! other people wanna know how to fix it
door Robert Roy
@Robert Roy I believe the person has typed in English and Spanish to get results from two languages.
door Michael Deitz
I have a sg906 pro it crashed everything works fine just a ding in the back end but it will not pick up satellite stars anymore for gps. Any suggestions?
door Prynce Charmng