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The HP Pavilion 700 Series is a desktop series with 512 KB of installed memory and 512 MB of RAM.

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help! factory reset desktop

I bought a used hp pavilion and I'm having trouble factory reseting it. for some reason I can't connect the internet. I know it has to do with the computer because I spent hours on the phone with my Internet company. I have an hp laptop so I know how to reset it I've done it on my laptop. this computer won't let me back up any files so that I can reset it. I don't know what to do. it dose not have recovery manager and when I try to hit f11 from power on it does not work because It won't let me make a disk to back it up.

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amanda rodriguez, not quite sure what you are trying to do. A desktop can only be reset if you have a recovery partition. In your case it does not appear as if you do. I suggest that you reinstall your OS and reinstall all the drivers. Not sure why you would want to backup anything.

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If you're looking to get to the recovery partition if you have one... Just hit F10 at start up.

Hope this helps.

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