Sony BDP-S7200 Troubleshooting

Sometimes the Blu-ray drive is locked, and you may need to unlock it. Turn on the Blu-Ray player, and check to see if D ON or LOCKED appears on the front panel. If so, you may need to unlock the disk drive. To unlock the disk drive press and hold the eject button on the Blu-ray player until D OFF appears on the front panel, the tray will open.

In case you put a disc in and the Blu-ray drive won’t open you can solve this issue very quickly. The recommended way to resolve this is to first power off your device, then unplug the power cord. Wait about 30 seconds, and plug the power cord back in. Once the Blu-ray player is on, press and hold the EJECT button. The tray should open, with the tray still open, remove the disc and unplug the Blu-Ray player. The device will close the tray and reset.

If the above solutions do not work, you may have a faulty Blu-ray drive, and may need to replace it.

Open the disk tray and ensure the disk has been inserted in the correct orientation.

Ensure that the disk is clean and/or does not have any scratches which might hinder the devices ability to read the disk.

Check the to ensure the device is plugged into a power outlet and is receiving power.

If the problem persists, you may need to replace the DVD reader.

Either an incorrect or no picture at all is displayed when there is an HDMI cable connecting the Sony BDP-S7200 to the television.

Disconnect the HDMI cable from the Sony BDP-S7200 and the other device it is connected to. Connect a different HDMI cable to both in-place of the first. If an image still does not display on the television, then the HDMI cable is not your problem.

Using the Remote, press INPUT, until the display device is displayed as the HDMI Sony BDP -S7200.

Some TVs can only accept a 1080p/60p video. Change the display output on the Sony BDP-S7200 to match one of the accepted inputs of the TV.

In the instance the Blu-ray player won’t turn on, it may be a number of problems. It could be a faulty electrical outlet, the HDMI cord could be faulty, or you may need to replace the power supply board [Link].

Make sure the Blu-ray player is plugged into a working electrical outlet, or try plugging the Blu-ray player into another outlet. If you are using the power button on the remote control, try pressing the power button on the Blu-ray player.

In some cases, a Blu-Ray player may not turn on due to a faulty HDMI cord. If the Blu-Ray player is connected to the TV via a HDMI cable, unplug the HDMI cable and turn on the device. If the device turns on, turn off the [Control for HDMI ] from the [System Setting Menu] . You may try replacing the HDMI cable if the issue persists.

If the above steps don’t work, you may need to replace the power supply board.

This type of error occurs if your device will not connect to the internet in the first place or if the connection is not stable. If other devices cannot connect to the internet as well, it is most likely an issue with your router, not the Blu-ray player.

1. Using the remote, enter the settings menu for the player.
2. Select the [Easy Initial Settings] option
3. Select the [Easy Network Settings] option
4. If this does not work it is possible the Blue-ray player is too far from the router. Try moving the Blu-ray player closer to the router.