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If your Lenovo Thinkpad L490 has issues connecting with the internet, check out this troubleshooting guide to help diagnose the issue.
Wi-Fi not connecting
If the Wi-Fi is not working, the first thing that should always be check is the task bar to see if there is anything
- Ensure the Wi-Fi switch is on
- If Airplane mode is on, you can toggle this either from the taskbar or the "Network & Internet" settings
Device Update Flaw
Sometimes restarting and updating the laptop could resolve the issue efficiently
Faulty Network Drivers
Drivers are essential to make any device work efficiently and properly. If your OS has updated, this could make different drivers incompatible. In order for the drivers to be updated, you can follow the instructions below
If you already have the Lenovo driver updater installed, follow the instructions on how to update your drivers on you Lenovo L490
- Right click the start menu on the taskbar and select "device manager"
- Expand the "Network Adapters" section
- Right click your Wi-Fi adapter and select "Update driver"
- Choose "Search automatically for updated driver software
Network Setting Error
Resetting your network settings could be the solution due to an error with the software on your computer
- Go to Control Panel
- Click Networking and internet
- Click Status
- Scroll down and click "Network reset"
- follow the instructions to reset your Network Settings
Network Configuration Error
In order to properly support your network, configuring your Network in Powershell could help out with computer connections
- Open Windows Powershell as the administrator
- type ipconfig /all to check your network settings
- In order to renew your IP address for a new connection type these in the command prompt
- ipconfig /release
- ipconfig /renew
Network Adapter Failure
Resetting the Network Adapter is similar to resetting the Network setting. This can properly make sure that your Adapter is running ok
- Go to control panel
- Click Network and Sharing Center
- Click Change adapter settings
- Right click on your network adapter and select "Disable". Wait a few seconds, then right click and select "Enable"
Firewall and Antivirus Restrictions
Some firewall and Antivirus software can disable network settings due to either restricting internet access or preventing an important program to run the network
Router/Modem Failure
The router/modem could be down sometimes and won't function as intended. Resetting the router/modem could reestablish connection
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