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If your Lenovo Thinkpad L490 has issues connecting with the internet, check out this troubleshooting guide to help diagnose the issue.

Wi-Fi not connecting

If the Wi-Fi is not working, the first thing that should always be check is the task bar to see if there is anything

  • Ensure the Wi-Fi switch is on
  • If Airplane mode is on, you can toggle this either from the taskbar or the "Network & Internet" settings

Device Update Flaw

Sometimes restarting and updating the laptop could resolve the issue efficiently

Faulty Network Drivers

Drivers are essential to make any device work efficiently and properly. If your OS has updated, this could make different drivers incompatible. In order for the drivers to be updated, you can follow the instructions below

Notitie:

If you already have the Lenovo driver updater installed, follow the instructions on how to update your drivers on you Lenovo L490

  • Right click the start menu on the taskbar and select "device manager"
  • Expand the "Network Adapters" section
  • Right click your Wi-Fi adapter and select "Update driver"
  • Choose "Search automatically for updated driver software

Network Setting Error

Resetting your network settings could be the solution due to an error with the software on your computer

  • Go to Control Panel
  • Click Networking and internet
  • Click Status
  • Scroll down and click "Network reset"
  • follow the instructions to reset your Network Settings

Network Configuration Error

In order to properly support your network, configuring your Network in Powershell could help out with computer connections

  • Open Windows Powershell as the administrator
  • type ipconfig /all to check your network settings
  • In order to renew your IP address for a new connection type these in the command prompt
  • ipconfig /release
  • ipconfig /renew

Network Adapter Failure

Resetting the Network Adapter is similar to resetting the Network setting. This can properly make sure that your Adapter is running ok

  • Go to control panel
  • Click Network and Sharing Center
  • Click Change adapter settings
  • Right click on your network adapter and select "Disable". Wait a few seconds, then right click and select "Enable"

Firewall and Antivirus Restrictions

Some firewall and Antivirus software can disable network settings due to either restricting internet access or preventing an important program to run the network

Router/Modem Failure

The router/modem could be down sometimes and won't function as intended. Resetting the router/modem could reestablish connection

Samuel Crook

Lid sinds: 09/05/24

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