Wiki met studentenbijdrage
Een geweldig team van studenten van ons onderwijsprogramma heeft deze wiki gemaakt.
Clock Does Not Power On
The clock will not power on.
Not Plugged In
Ensure that the power cord is attached to the clock as well as plugged into the wall, and that the wall outlet has power.
Dead Batteries
If the clock is not plugged in, then it should still have power from its backup batteries. If it does not, turn over the clock and replace the two AA batteries.
Damaged or Shorted Cord
If the power cord is connected to both the clock and the wall, and will not cause the device to power on, then you may want to consider buying a replacement power cord.
Auxiliary Audio Does Not Play
When a device is connected to the clock using an auxiliary cord, the music cannot be heard through the speakers.
Incorrect Audio Source
The audio source may not be set to the auxiliary (AUX IN) setting. You can adjust the source using the “source” button on the top of the clock.
Volume Too Low On Clock/iPhone
If the device is set to the auxiliary setting, it is possible that the volume is set too low on either the clock or on the device you are trying to play music from. When using the auxiliary port, the volume of the clock may not be connected to the volume of the other device, so you may want to check that neither volume is too low.
Broken Auxiliary Port or Cord
If the device is set to the auxiliary setting, and volume is set at a desirable level, but music is still not playing, then you likely have either a broken auxiliary port or a faulty auxiliary cord. First, check the cord in another device. If it works properly, consider replacing or repairing the auxiliary port.
iPhone Is Not Charging
When the iPhone is placed on the dock, it will not charge.
Incompatible Device
Confirm that the iPhone you are charging is compatible with the radio (notice that the dock is designed for the iPhone 5 and up).
iPhone Not Securely On Dock
Check to ensure that the iPhone is securely connected to the dock. This might be an issue if, for example, the iPhone has a case that prevents it from being able to make a good connection, or if the iPhone is newer and too wide for the dock.
Broken Dock
If you are using a compatible device, and it is firmly connected to the dock, then you may have a broken docking station. You may want to look at our iPhone Dock Replacement Guide to install a new dock.
iPhone Music Not Playing
The iPhone is connected to the clock, but will not play music.
Incorrect Audio Source
The audio source may not be set to the iPhone setting. You can adjust the source using the “source” button on the top of the clock.
iPhone Not Securely On Dock
Check to ensure that the iPhone is securely connected to the dock. This might be an issue if, for example, the iPhone has a case that prevents it from being able to make a good connection, or if the iPhone is newer and too wide for the dock.
Incompatible Device
Confirm that the iPhone you are charging is compatible with the radio (notice that the dock is designed for the iPhone 5 and up).
Broken Dock
If you are using a compatible device, and it is firmly connected to the dock, then you may have a broken docking station. You may want to look at our iPhone Dock Replacement Guide to put in a new dock.
Broken Speakers
It is also possible, if the docking station works properly and the iPhone fits well and charges correctly, that the problem is with the speakers. To replace your speakers, you may want to replace our speakers.
Radio Is Not Playing
The clock will not play the radio.
Incorrect Audio Source
The audio source may not be set to the FM Radio setting. You can adjust the source using the “source” button on the top of the clock.
Antenna Set Up Incorrectly
Once you have checked that the clock source is set for the radio, ensure that the antenna is fully extended and in a cleared area.
Broken Antenna
It is also possible that the antenna itself is broken or not functioning properly, in which case you may want to consult our Radio Antenna Replacement Guide.
Alarm Is Not Sounding
The alarm is not sounding when it was set to go off.
Alarm Set Improperly
Make sure that the alarm is set to the desired AM/PM, and that you have selected the correct alarm between alarm 1 and alarm 2.
Broken Speakers
If the alarm is set properly, and you do not hear it go off, it may be the result of broken speakers. If this is the case, you may want to replace your speakers.
Screen Looks Distorted Or Cracked
The screen appears to be distorted or cracked.
Protective Film Still On Screen
Confirm that the protective film has been removed from the screen, as this gives the screen a smudged and hazy look.
Cracked Screen
If the film has been removed and the screen is clean, but the display still appears to be cracked, then you may want to visit our Screen Replacement Guide.
Screen Is Blank
The clock screen is dark after the on button has been pressed--it is not responding.
No Power To Clock
Ensure that the clock is on. If it is not, see part one of this guide, where we discuss problems with powering on.
Screen Malfunctioning
If the clock is on, and the screen display is still blank, then there is likely a problem with the screen itself. In this case, you may want to repair the clock with our Screen Replacement Guide.
Buttons Are Not Working
Nothing happens when buttons are pressed.
Buttons Not Pressed Firmly Enough
Ensure that you are pressing the buttons firmly enough. Keep in mind that some buttons, such as the “TIME SET” button, need to be held down for a few seconds before they do anything.
Buttons Are Faulty
It is possible that the buttons themselves are broken or poorly connected in the inside circuitry. To fix this issue, you may want to look into our Button Replacement Guide.
Clock Is Making Buzzing Or Crackling Noises
The clock is making buzzing or crackling noises.
Clock Is Not On A Flat Surface
A rattling noise could simply be the result of the clock being on an uneven surface. Make sure the clock is on a flat surface.
Weak Dock or Radio Connection
If the noise persists, the dock connection could be poor. See the dock issues sections and the iPhone not charging or not playing music sections above for solution to this potential issue. See the radio section for assistance if static occurs when trying to play the radio.
Volume Is Too High
Too high of a volume can produce crackling or static. Try turning down the volume to see if the crackling continues.
Broken Speakers
If the problem could not be traced back to one of these causes, you might want to consider replacing your speakers.
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