HP Envy m6-k015dx Troubleshooting

The touchpad does not respond to touch.

Key combinations sometimes disable the touchpad, Most laptops have an Fn key that combines with the F keys to perform special operations, try pressing the F5 and the Fn key at the same time.

Try unplugging any USB mice you have connected to your laptop. You should also disconnect any Bluetooth mice you might use.

The laptop fan is not working properly

If your laptop is making weird noises this usually implies that the fan is not working properly. The best way to fix this problem is to dismantle the laptop in order to replace the fan. The guide to dismantling it can be found here.

The screen is not working/broken

If there is a crack in the screen, this means that the screen protector for the LCDs in the laptop is broken. To fix this, you will have to dismantle the laptop with this procedure here.

The battery life is shorter than usual

Try unplugging external devices that are not often used, which can consume battery power even outside of usage time. Another way is the calibrate the computer in which this guide can show.

If you keep encountering the Blue Screen of Death when trying to update your system’s OS, it might be an old application causing it. To fix try uninstalling unnecessary or recently installed applications.

1. Open Settings.
2. Click on Apps.
3. Select on the app and click the Uninstall button.

Make sure all external hardware is disconnected, then try starting your PC. If the start-up is successful then one of the removed hardware is the cause of the Blue Screen of Death.