Bewerken PlayStation 5 Toont zwart scherm

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Toon wijzigingen



-	If your PS5 turns on but your TV or monitor displays no signal follow the steps below. If your PlayStation 5 will not power on, see the [[PlayStation 5 Won't Turn On\|PlayStation 5 Won't Turn On\|new_window=true]] wiki instead.
+	If your PS5 turns on but your TV or monitor displays no signal follow the steps below. If your PlayStation 5 will not power on, see the [[PlayStation 5 Won't Turn On\|PlayStation 5 Won't Turn On\|new_window=true]] wiki instead. If your TV displays a green screen, check out the [[PS5 Green Screen\|PS5 Green Screen\|new_window=true]] wiki.

-	~~== *Five common causes of PS5’s black screen, missing images, or no signal* ==~~
+	[comment]solutions[/comment]

-	# [[PlayStation 5 Black Screen#Section__Cause_1_TV_or_Monitor_is_Off_or_Does_Not_Work\|TV or monitor is off or does not work]]
-	# [[PlayStation 5 Black Screen#Section__Cause_2_Faulty_HDMI_Cable_Connection\|Faulty HDMI cable connection]]
-	# [[PlayStation 5 Black Screen#Section__Cause_3_PS5_Console_Did_Not_Power_Up_Correctly\|PS5 console did not power up correctly]]
-	# [[PlayStation 5 Black Screen#Section__Cause_4_Rest_Mode_Glitch\|Rest Mode Glitch]]
-	# [[PlayStation 5 Black Screen#Section__Cause_5_TV_or_Monitor_Cannot_Handle_PS5_s_Video_Settings\|TV or monitor cannot handle the PS5's video settings]]
-
-	== *Cause 1: TV or Monitor is Off or Does Not Work* ==
+	== *TV or Monitor is Off or Does Not Work* ==

	Before troubleshooting any issues, ensure the TV or monitor you are using is powered on and working correctly. If you have a smart TV, ensure you have installed the newest software.

	# If you can't get any device to show an image on the TV or monitor, try plugging the PS5's HDMI cable into another TV or monitor.

-	== *~~Cause 2:~~ Faulty HDMI Cable Connection* ==
+	== *Faulty HDMI Cable Connection* ==

-	If your TV or monitor turns on and displays other devices, it is possible the HDMI cord that connects the PS5 to the TV is damaged or improperly connected. The HDMI port the console is plugged into might be broken.
+	If your TV or monitor turns on and displays other devices, it is possible the HDMI cord that connects the PS5 to the TV is damaged or improperly connected. The HDMI port the console is plugged into might be broken or dirty.

	# Check the PS5 HDMI cord for damage. If you can't see any visible damage, try a new HDMI cord and plug it into the PS5 and TV.
	# Plug the HDMI cord into a different port on your TV if there's more than one. If another device shows up on the TV using a different HMDI port, connect the PS5 HDMI cord to that port. Be sure to adjust the input settings to ensure that your screen is set to display the proper port's input.

-	~~== *Cause 3:~~ PS5 Console ~~Did Not Power Up Correctly* ==~~
+	If the HDMI port on the PS5 is not functioning then you may need to replace the motherboard with a [parts\|Sony TV Console\|new one\|itemtype=motherboards] that fits your version of the PS5.

-	~~If you've tried different TVs and~~ HDMI ~~cords and ports, the PS5 console is likely the source of the problem. If your PS5 turns~~ on~~, but~~ your TV or monitor is ~~black~~ or ~~not showing~~ the PS5 user interface, *force shut down* the ~~console~~.
+	*Note:* Ensure the HDMI input on your TV or monitor is set up to use version 2.0 or 2.1. HDMI 2.1 allows the PS5 to support higher frame rates than the PS4.

-	# Turn on the PS5 console.
-	# Press and hold the power button.
-	# Once you hear two beeps, let go of the power button.
-	# Wait for 20 minutes while the PS5 cools down.
-	# Turn on the PS5.
+	== *TV or Monitor Cannot Handle PS5's Video Settings* ==

-	~~If performing~~ a ~~force shutdown did~~ not ~~fix the issue~~, ~~complete a~~ *~~power cycle~~.*
+	This issue is most likely to occur when you plug your PS5 into a new TV or display that differs from the display you used when setting up your PS5. Your PS5's display setting may not be compatible with your existing display, so you should *change its video output* in *Safe Mode.*

-	# Press and hold the console's *power button* until the white light stops flashing.
-	# Remove the power cable.
-	# Wait at least 20 minutes while the power drains.
-	# Reconnect the power cable and turn on your PS5.
+	# Hold the power button for three seconds to turn off the PS5.
+	# Press and hold the power button until you hear two beeps. Release the button after the second beep.
+	# Connect your Dual Sense controller using the USB cable.
+	# Press the PS button on the controller.
+	# If the screen appears, select *Change Video Output*.
+	# Select *Change Resolution.*
+	# Wait for the PS5 to restart.
+	# Select the supported resolution for your device.

-	If the *force shutdown* and *power cycle* did not get the image back on your TV screen, you will need to attempt the solutions below,
-
-	== *Cause 4: Rest Mode Glitch* ==
+	== *Rest Mode Glitch* ==

	The Rest Mode feature on the PS5 can cause power issues and prevent your PS5 from displaying correctly on a TV if the console cannot exit the mode properly. If the black screen problem started after the console went into Rest Mode, perform the above solutions: *force shut down* and *power cycle.*

	If your screen remains black, you'll need to continue to the next section.

-	== *~~Cause 5:~~ ~~TV or Monitor Cannot Handle PS5's Video Settings~~* ==
+	== *PS5 Console Did Not Power Up Correctly* ==

-	~~This issue~~ is ~~most~~ likely ~~to occur when you plug~~ your PS5 ~~into a new~~ TV or ~~display that differs from~~ the ~~display you used when setting up your PS5. Your PS5's display setting may not be compatible with your existing display~~, ~~so you should~~ *~~change its video output~~* ~~in *Safe Mode~~.~~*~~
+	If you've tried different TVs and HDMI cords and ports, the PS5 console is likely the source of the problem. If your PS5 turns on, but your TV or monitor is black or not showing the PS5 user interface, *force shut down* the console.

-	# Hold the power button for three seconds to turn off the PS5.
-	# Press and hold the power button until you hear two beeps. Release the button after the second beep.
-	# Connect your Dual Sense controller using the USB cable.
-	# Press the PS button on the controller.
-	# Select *Change Video Output*.
-	# Select *Change Resolution.*
-	# Wait for the PS5 to restart.
-	# Select the supported resolution for your device.
+	# Turn on the PS5 console.
+	# Press and hold the power button.
+	# Once you hear two beeps, let go of the power button.
+	# Wait for 20 minutes while the PS5 cools down.
+	# Turn on the PS5.

-	~~== Similar PS5 Problems ==~~
+	If performing a force shutdown did not fix the issue, complete a *power cycle.*

-	* [[PlayStation 5 Turns Off By Itself\|PlayStation 5 Turns Off By Itself\|new_window=true]]
-	* [[PlayStation 5 Disk Drive Won't Work\|PlayStation 5 Disk Drive Won't Work\|new_window=true]]
-	* [[PlayStation 5 Won't Download Games\|PlayStation 5 Won't Download Games\|new_window=true]]
+	# Press and hold the console's *power button* until the white light stops flashing.
+	# Remove the power cable.
+	# Wait at least 20 minutes while the power drains.
+	# Reconnect the power cable and turn on your PS5.
+
+	If the *force shutdown* and *power cycle* did not get the image back on your TV screen, you will need to attempt the solutions below.
+
+	In the event that the PS5 is not being powered correctly, the console may not be receiving enough power from either the wall outlet or the power cord to stay on.
+
+	# Unplug the power cable. Wait at least a minute, check the cord for damage, and then plug it back into the PS5.
+	# If it is damaged or you aren't sure the cord works, try another power cord. The PS5 uses an IEC C7 power cable that came standard with the PS3 and PS4.
+	# Use a different wall outlet.
+	# It is possible the *power supply is damaged* and you may need to [guide\|141729\|replace the power supply] with a [parts\|Sony TV Console\|new one\|itemtype=power_supplies]. Make sure the console is not [[PlayStation 5 Overheating\|overheating\|new_window=true]] before repairing the power supply.
+	[comment]conclusion[/comment]
+
+	== Related Pages ==
+
+	* [[PlayStation 5 Turns Off By Itself\|PlayStation 5 Turns Off By Itself]]
+	* [[PlayStation 5 Disk Drive Won't Work\|PlayStation 5 Disk Drive Won’t Work]]
+	* [[PlayStation 5 Won't Turn On\|PlayStation 5 Won’t Turn On]]
+	* [[PlayStation 5 Won't Download Games\|PlayStation 5 Won’t Download Games]]
+	* [[PS5 Green Screen\|PlayStation 5 Green Screen]]

Engels

Paginatitel

Titel weergeven

Samenvatting

Your PlayStation 5 console powers on but is not showing on your TV or monitor. You see a black screen or a no-signal screen. This can happen after your console was running a game, entered rest mode, or turned on, and all it showed was the PlayStation logo. This page will help you learn why your PS5 video is not displaying on your TV screen and guide you through possible solutions to mend the problem.

Aanvullende informatie

If your PS5 turns on but your TV or monitor displays no signal follow the steps below. If your PlayStation 5 will not power on, see the [[PlayStation 5 Won't Turn On|PlayStation 5 Won't Turn On|new_window=true]] wiki instead. If your TV displays a green screen, check out the [[PS5 Green Screen|PS5 Green Screen|new_window=true]] wiki.

[comment]solutions[/comment]

== ***TV or Monitor is Off or Does Not Work*** ==

Before troubleshooting any issues, ensure the TV or monitor you are using is powered on and working correctly. If you have a smart TV, ensure you have installed the newest software.

# Turn the TV or Monitor off and then on.
# Connect a different console or DVD player to the TV to ensure the TV works.
# If another device shows a working image with no issues, the problem likely comes from the PS5, possibly from its HDMI connection.
# If you can't get any device to show an image on the TV or monitor, try plugging the PS5's HDMI cable into another TV or monitor.

== ***Faulty HDMI Cable Connection*** ==

If your TV or monitor turns on and displays other devices, it is possible the HDMI cord that connects the PS5 to the TV is damaged or improperly connected. The HDMI port the console is plugged into might be broken or dirty.

# Check the PS5 HDMI cord for damage. If you can't see any visible damage, try a new HDMI cord and plug it into the PS5 and TV.
# Plug the HDMI cord into a different port on your TV if there's more than one. If another device shows up on the TV using a different HMDI port, connect the PS5 HDMI cord to that port. Be sure to adjust the input settings to ensure that your screen is set to display the proper port's input.

If the HDMI port on the PS5 is not functioning then you may need to replace the motherboard with a [parts|Sony TV Console|new one|itemtype=motherboards] that fits your version of the PS5.

***Note:*** Ensure the HDMI input on your TV or monitor is set up to use version 2.0 or 2.1. HDMI 2.1 allows the PS5 to support higher frame rates than the PS4.

== ***TV or Monitor Cannot Handle PS5's Video Settings*** ==

This issue is most likely to occur when you plug your PS5 into a new TV or display that differs from the display you used when setting up your PS5. Your PS5's display setting may not be compatible with your existing display, so you should ***change its video output*** in ***Safe Mode.***

# Hold the power button for three seconds to turn off the PS5.
# Press and hold the power button until you hear two beeps. Release the button after the second beep.
# Connect your Dual Sense controller using the USB cable.
# Press the PS button on the controller.
# If the screen appears, select ***Change Video Output***.
# Select ***Change Resolution.***
# Wait for the PS5 to restart.
# Select the supported resolution for your device.

== ***Rest Mode Glitch*** ==

The Rest Mode feature on the PS5 can cause power issues and prevent your PS5 from displaying correctly on a TV if the console cannot exit the mode properly. If the black screen problem started after the console went into Rest Mode, perform the above solutions: ***force shut down*** and ***power cycle.***

If those solutions did not fix the problem, boot your PS5 in ***safe mode:***

# Hold the power button for three seconds to turn off the PS5.
# Press and hold the power button until you hear two beeps. Release the button after the second beep.
# Connect your Dual Sense controller using the USB cable.
# Press the PS button on the controller.

If the screen shows up, try restarting your PS5 again to see if the screen shows up now in normal operation mode. If it doesn't boot back into safe mode by repeating the above steps and ***rebuild the console's database*** in ***safe mode:***

# Turn off the PS5.
# Press and hold the power button until you hear two beeps.
# Connect your Dual Sense controller.
** ***Note:*** You must plug in the controller.
# Select ***Rebuild Database.***

Your system should restart after rebuilding the database and boot into normal operation mode. The process may have restored certain video/display settings back to default.

If your screen shows up, your black screen issue may have been caused by incorrect settings or the rest mode glitch. Until Sony releases a patch that fixes ***Rest Mode***, you should turn it off in console settings.

If your screen remains black, you'll need to continue to the next section.

== ***PS5 Console Did Not Power Up Correctly*** ==

If you've tried different TVs and HDMI cords and ports, the PS5 console is likely the source of the problem. If your PS5 turns on, but your TV or monitor is black or not showing the PS5 user interface, ***force shut down*** the console.

# Turn on the PS5 console.
# Press and hold the power button.
# Once you hear two beeps, let go of the power button.
# Wait for 20 minutes while the PS5 cools down.
# Turn on the PS5.

If performing a force shutdown did not fix the issue, complete a ***power cycle.***

# Press and hold the console's ***power button*** until the white light stops flashing.
# Remove the power cable.
# Wait at least 20 minutes while the power drains.
# Reconnect the power cable and turn on your PS5.

If the ***force shutdown*** and ***power cycle*** did not get the image back on your TV screen, you will need to attempt the solutions below.

In the event that the PS5 is not being powered correctly, the console may not be receiving enough power from either the wall outlet or the power cord to stay on.

# Unplug the power cable. Wait at least a minute, check the cord for damage, and then plug it back into the PS5.
# If it is damaged or you aren't sure the cord works, try another power cord. The PS5 uses an IEC C7 power cable that came standard with the PS3 and PS4.
# Use a different wall outlet.
# It is possible the ***power supply is damaged*** and you may need to [guide|141729|replace the power supply] with a [parts|Sony TV Console|new one|itemtype=power_supplies]. Make sure the console is not [[PlayStation 5 Overheating|overheating|new_window=true]] before repairing the power supply.
[comment]conclusion[/comment]

== Related Pages ==

* [[PlayStation 5 Turns Off By Itself|PlayStation 5 Turns Off By Itself]]
* [[PlayStation 5 Disk Drive Won't Work|PlayStation 5 Disk Drive Won’t Work]]
* [[PlayStation 5 Won't Turn On|PlayStation 5 Won’t Turn On]]
* [[PlayStation 5 Won't Download Games|PlayStation 5 Won’t Download Games]]
* [[PS5 Green Screen|PlayStation 5 Green Screen]]

Nederlands

[title|PlayStation 5 Toont zwart scherm]

[summary]Je PlayStation 5 gaat wel aan maar er is verschijnt geen beeld op je TV of monitor. Je ziet een zwart scherm of het scherm toont 'geen signaal'. Dit kan gebeuren nadat je een spel hebt gespeeld, je console in de slaapmodus is gezet of wanneer je console is aangezet en je enkel het PlayStation-logo ziet. Deze pagina helpt je bij het uitzoeken van de oorzaak van een zwart scherm en begeleidt je bij het proberen van verschillende oplossingen om het probleem te verhelpen.[/summary]

[summary_image|2680116]

Als je PS5 ingeschakeld is, maar je TV of monitor toont geen videosignaal, dan kun je de onderstaande stappen volgen om dit probleem te verhelpen. Als je PS5 in z'n geheel niet aangaat, is het beter om de [[PlayStation 5 Won't Turn On|PlayStation 5 gaat niet aan|new_window=true]]-wiki te lezen.

== ***Vijf veelvoorkomende oorzaken van een zwart scherm, geen beeld of geen signaal*** ==

# [[PlayStation 5 Black Screen#Section__Oorzaak_1_TV_of_Monitor_staat_uit_of_werkt_niet|TV of monitor staat uit of werkt niet]]
# [[PlayStation 5 Black Screen#Section__Oorzaak_2_Niet_goed_werkende_HDMI_kabel_aansluiting|Niet goed werkende HDMI-kabel(aansluiting)]]
# [[PlayStation 5 Black Screen#Section__Oorzaak_3_PS5_is_niet_correct_opgestart|PS5 is niet correct opgestart]]
# [[PlayStation 5 Black Screen#Section__Oorzaak_4_Slaapmodus_glitch|Slaapmodus glitch]]
# [[PlayStation 5 Black Screen#Section__Oorzaak_5_TV_of_monitor_kan_de_video_instellingen_van_de_PS5_niet_aan|TV of monitor kan de video-instellingen van de PS5 niet aan]]

== ***Oorzaak #1: TV of Monitor staat uit of werkt niet*** ==

Voordat je begint met welke probleemoplossing dan ook, zul je zeker moeten stellen dat de TV of monitor die je gebruikt aan staat en goed werkt. Als je een Smart TV hebt, zul je zeker moeten stellen dat je de nieuwste software hebt geïnstalleerd.

# Schakel de TV of monitor uit en vervolgens weer in.
# Sluit een andere spelcomputer of DVD-speler op de TV aan om zeker te stellen dat de TV goed werkt.
# Als een ander toestel wel zonder enige problemen beeld toont, ligt het waarschijnlijk aan je PS5, mogelijk aan de HDMI-aansluiting.
# Als geen van de andere apparaten beeld toont op de TV of de monitor, plaats dan de HDMI-kabel van de PS5 in een andere TV of monitor.

== ***Oorzaak #2: Niet goed werkende HDMI-kabel(aansluiting)*** ==

Als je TV of monitor wel aangaat en ook beeld toont wanneer andere apparaten aangesloten zijn, is het mogelijk dat de HDMI-kabel die de PS5 aan de TV verbindt beschadigd of niet goed aangesloten is. De HDMI-poort kan ook beschadigd zijn.

# Controleer de HDMI-kabel van de PS5 op eventuele schade. Als je geen duidelijk zichtbare schade ziet, probeer je een andere HDMI-kabel op je PS5 en kijk je of deze wel beeld toont.
# Plaats de aansluiting van de HDMI-kabel in een andere HDMI-poort van je TV (mits die er is). Als er dan wel beeld verschijnt, sluit je je PS5 met de HDMI-kabel aan op die HDMI-poort. Zorg ook dat je zeker weet dat je TV het juiste kanaal toont.

== ***Oorzaak #3: PS5 is niet correct opgestart*** ==

Als je meerdere TV's en HDMI-kabels en -poorten hebt geprobeerd en je hebt nog steeds geen beeld, dan is de PS5 waarschijnlijk door oorzaak van het probleem. Als je PS5 aangaat, maar je TV of monitor blijft zwart of toont de PS5-gebruikersinterface niet, voer dan een ***geforceerde herstart*** uit.

# Zet je PS5 aan.
# Houd de aan-/uitknop ingedrukt.
# Laat de aan-/uitknop los zodra je twee piepjes hoort.
# Wacht gedurende 20 seconden terwijl de PS5 afkoelt.
# Schakel de PS5 weer in.

Als een geforceerde herstart het probleem ook niet oplost, voer dan ***power cycle*** uit:

# Houd de ***aan-/uitknop*** ingedrukt tot het witte licht stopt met knipperen. 
# Verwijder de voedingskabel.
# Wacht minimaal 20 minuten zodat de stroom uit je console verdwijnt.
# Sluit de voedingskabel weer aan en zet je PS5 aan.

Als de ***geforceerde herstart*** en de ***power cycle*** het probleem niet hebben opgelost, zul je de oplossingen hieronder moeten proberen.

== ***Oorzaak #4: Slaapmodus glitch*** ==

De slaapmodus van je PS5 kan problemen veroorzaken met de voeding en kan dus voorkomen dat je PS5 het juiste beeld toont op je TV. Als het probleem met een zwart scherm is begonnen vanaf het moment dat je PS5 in de slaapmodus werd gezet, voer je de bovengenoemde oplossingen uit: ***geforceerde herstart*** en ***power cycle***.

Als deze oplossingen niet hebben gewerkt, start je je PS5 op in de ***veilige modus***:

# Houd de aan-/uitknop gedurende drie seconden ingedrukt om de PS5 uit te schakelen. 
# Houd de aan-/uitknop vervolgens ingedrukt tot je twee piepjes hoort. 
# Verbind je Dual Sense-controller met behulp van de USB-kabel met de PS5.
# Druk de PS-knop op de controller in.

Als er nu wel beeld wordt getoond, start je je PS5 opnieuw op om te zien of je console ook beeld toont in de normale modus. Als dit nog steeds niet het geval is, start je je PS5 opnieuw op in de veilige modus met behulp van de stappen hierboven en kies je vervolgens voor ***rebuild console's database*** in de ***veilige modus***:

# Schakel de PS5 uit.
# Houd de aan-/uitknop ingedrukt tot je twee piepjes hoort.
# Verbind je Dual Sense-controller met de PS5.
** ***Let op:*** Je moet de controller op de PS5 aansluiten met een kabel.
# Selecteer ***Rebuild Database.***

Je console zou zich na het hervormen van de database weer opnieuw en in de normale modus op moeten starten. Het kan zijn dat de video- en scherminstellingen weer terug zijn gezet naar de fabrieksinstellingen.

Als je scherm nog steeds zwart blijft, zul je met de volgende stappen verder moeten gaan.

== ***Oorzaak #5: TV of monitor kan de video-instellingen van de PS5 niet aan*** ==

Dit komt het vaakst voor wanneer je een nieuwe TV of nieuw scherm gebruikt, dat anders is dan het scherm dat je gebruikte voor het instellen van je PS5. De scherminstellingen van de PS5 zijn mogelijk niet compatibel met je huidige scherm, en dus zul je de ***video-output in de veilige modus aan moeten passen.***

# Houd de aan-/uitknop gedurende drie seconden ingedrukt om de PS5 uit te schakelen. 
# Houd de aan-/uitknop vervolgens ingedrukt tot je twee piepjes hoort. Laat de knop na de tweede piep los.
# Verbind je Dual Sense-controller met behulp van een USB-kabel met je PS5. 
# Druk de PS-knop op de controller in.
# Selecteer ***Change Video Output/Pas video-output aan***.
# Selecteer ***Change Resolution/Pas de resolutie aan***.
# Wacht tot de PS5 zich opnieuw opstart.
# Selecteer de resolutie die je scherm wél ondersteunt.

== Soortgelijke problemen met de PS5 ==