Bose Solo 5 Troubleshooting

You have trouble listening to sounds on your computer.

Check the batteries to see if they are installed properly or if they need to be replaced.

Point the remote control directly at the soundbar.

"You have trouble getting your soundbar to power on"

Secure both ends of the power cord.

Unplug the power cord for at least one minute and reconnect. If power isn't restored consider purchasing a replacement power cord.

Your speaker has no audio

Insure the soundbar is unmuted and the volume is increased.

Ensure that the audio cable is connected to the Audio Output or Audio OUT, not Audio Input or Audio IN.

Your Bluetooth wont connect and play

Clear the soundbar's pairing list by deleting Bose Solo 5 system from the Bluetooth menu on your mobile device then try to pair again.

If one or more Bluetooth devices are connected pause your streaming and disconnect other Bluetooth devices not in use.

When trying to access your speaker, it does not respond accordingly

Turn off your soundbar, then turn off and unplug your router and /or modem. Wait one minute, replug in your router and/or modem Turn back on and attempt to reconnect through your soundbar.

Be sure the system is within range of the wireless router. Try moving the system within its current location to determine if it is in an area of poor reception.