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BLU Studio 5.0 S II Troubleshooting
Announced January 2014, Android OS, V 4.2 (Jelly Bean), Camera, MP3, Dual Sim, WiFi.
Phone won't turn on
The phone does not power on.
Try turning on the power button
Hold the power button until the screen lights up .
It might be a drained/bad battery
Charge your phone for half an hour to see if the phone powers on.
I have no audio on my phone.
When answering a call or watching a video can't hear any audio.
Check your volume settings on phone.
Go to the main menu on the phone , go to settings, click on sound icon, and check volumes settings for music, videos, games, ringtones, alarms and other media.
You can check the speaker and see if there is a problem with the speaker physically visible
Check and see where your speaker is located and check if its free from dust or anything obstructing it.
you can replace the Speaker
See guide for speaker replacement.
Camera is broken
The phones' camera is broken, loose or its glass is shattered. .
Phone suffered physical damage.
Determine if it is a physical cause to change the camera.
Replace the camera
See guide for camera replacement.
Phone Camera won't take pictures
When trying to open the camera icon the phone won't allow you to take any pictures.
Maybe the phone does not have enough battery to take pictures
Allow the phone to have enough charge to be able to take pictures and have a flash .
Check Memory usage
Click on the main menu button on the home screen and find the settings icon and check memory usage on the phone and see how much memory you have. If you don't have enough then you can add a memory cardfor additional memory. See guide for memory card installation.
The power button on the phone does not work
The power button is stuck and wont work.
Sticky Power button
Remove the back cover of the phone and check if the power button works properly. If it is stuck you can just push the button outward to get it to work.
Can't download games and or take pictures
Memory storage is getting or is low.'''