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We have a discussion threat here iPad Pro 12.9 touchscreen is unresponsive from time to time Also I have a thread on Apple forum with another person, but lots information have been deleted by moderator, so I will not put the link here. Basically, it’s been found to happened among almost all non 9.7” iPad Pro. The other guy believe it’s a hardware issue, but I have a different opinion. Most people report this issue after using the iPad Pro for a while, which indicates a high chance of software problem, which I concur as after reinstalling my iPad Pro 12.9 2nd gen LTE under DFU mode, the touch issue improved significantly. Also, I have spotted tons of bugs and issues from my iPhone and iPad use. My iPhone XS has difficult time to rotate screen, there are ghost keyboard after unlocking, my iPad Pro would suddenly change it’s position when I didn’t rotate my iPad, and so many more. Considering iOS 11 has severe issue that Apple has to solely improve the fluency using ios 12, this is not surprised. That being...

Just in case anyone is checking this in 2020. apple admitted this is hardware related if none of the suggested solutions work for you. personally, it became extremely terrible when I use mine against my belly button area. The screen would became totally unresponsive. When holding it and typing in portrait mode, it’s acceptable, 95% of the time it would work fine. some said its software related which could be so true but we have no access to iOS codes so we cannot make any conclusion safely. All I can tell is in landscape mode it happened the most of the time. contact Apple and urge them to replace it for you for free. This is their fault and you should not pay for it. also. Much appreciated if you can make an update to provide helpful feedback. thanks everyone, and stay healthy!

I suggest all users who encountered this issue, contact Apple and emphasize the importance of fixing it. I am doing this right now, with a senior Apple worker, and submitting my diagnostic data to them. Yes, it takes a few calls, and each time, you basically tell your story, and wait for them to type it down and submit it. So comparing to stopping by Apple store, this saves a ton of time. I believe it’s the software because this is my 3rd replacement already. My 2nd replacement was much better but still encountered this from time to time. So, I would say, unless Apple releases a new update, there is no way for us to completely get rid of it, only by chances.