Transfer files to a computer by connecting the tablet to a computer with a micro USB cable, either the one provided in the purchased package or any used for a USB storage device. Boogie Board Owner's ManualBoogie Board Desktop Software
On the back of the device is a small reset button. Use a pin or small object to push the button. If that does not work, you might want to try the troubleshooting page.
You can use any pointed object soft enough to not scratch the screen, like a pen cap or a fingernail. However, because of the stylus's internal components, you won't be able to save your images. Brookstone