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Senior technical writer, photographer, and tinkerer at iFixit HQ in San Luis Obispo, California.

Like many folks here, I’ve been fixing things most of my life—cars, computers, time machines. (Wait, sorry—that last thing happens later.)

 

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I joined iFixit in 2013 as a technical writer, working mainly on repair guides and teardowns. I later co-wrote a lot of the instructions for iFixit’s university technical writing project, and helped coach a few thousand engineering students from over 50 universities through their technical writing coursework. I’ve enjoyed being a guest lecturer and attending academic conferences on technical writing, and helped teach a few of iFixit’s in-house workshops for technical writing instructors.

 

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If working at iFixit sounds awesome, that’s because frequently, it is—I’m grateful to have been at the right place and time to collaborate on some world-class projects with this team. Because of iFixit, I’ve helped Greenpeace create its guide to greener electronics, consulted on repairability for some of the world’s top hardware engineers, and written repair guides for Patagonia.

 

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      My wife Zan, seen here in a rare photograph that I’m allowed to share with the internet.

 

I’m naturally an introvert and prefer to stay behind the camera rather than in front of it, but sometimes accidents happen. My talking head has appeared on a few broadcast programs and podcasts, like that time we tore down a Magic Leap One. I’ve also appeared briefly in at least one VICE documentary, wherein I badly needed a haircut and hadn’t slept since two dinners ago.

 

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      VICE News chased us to Australia for our teardown of the iPhone X.

 

I do enjoy anonymously sharing my photos though, and they frequently pop up in the tech press. That’s one of the really fun aspects of this job—you never know when your work might help a technology journalist explain a battery problem, solve a waterproofing mystery, or break down a new laptop design.

 

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In my free time I enjoy scuba diving and formulating trenchant ripostes that would have come in really handy when I needed them yesterday.

 

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