Basically, you just put a few drops of isopropyl alcohol around the base of the functions dial and then you work the alcohol in by turning the dial (switching functions) for about 30 + seconds. Be sure to TAKE OUT YOUR BATTERY FIRST and decharge the camera after taking the battery out by pressing on the on/off button a few times.
All this does is clean out the dial, and the camera works again. It is a temporary fix. But at least it works.
I have the exact same problem and called Samsung, and not even they can help. And yet, it says right on the box “PLEASE STOP AND READ CAREFULLY: If you experience technical when operating your Samsung digital camera or if the camera is not working properly, please contact the Samsung technical support center for assistance. PLEASE DO NOT RETURN THE PRODUCT TO THE STORE WHERE IT WAS PURCHASED. Our expert technical support team will evaluate the problem and provide the service your product requires. Please call 1-800-SAMSUNG (726-7864)
Which I did, and the guy was totally lost and couldn’t help me. He didn’t have ANY info on cameras, and had never dealt with cameras.
This is ridiculous, as I have now spoken to quite a few people and it would seem that NO ONE is able to fix a Samsung camera, not even Samsung itself. Not very good for business I would say…
