tow solution 1. remove driver for printer from pc and reinstall driver 2 inside word when u r want print u see the printer active select this printer or press start in laptop and go to devices and printer and select ur printer as default
you can connect the charger without battery and test the tow point for battery if u have 3 volt maybe battary died or re soldering the port it not have 3 volt after that if not have in tow test maybe charger ic