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I don't mean to be critical, but everything on this troubleshooting tree is incredibly generic. I would really like to see some common problems specific to the model appear on these more often. I have a great example for this I saw a lot at my shop. A Q302L, any of the several submodels of it, has a Mediatek MT7630E combo WLAN/Blue Tooth 4.0 card that is notorious for intermittently dropping connections. It is especially perplexing because the ASUS support site lists only the Realtek, Broadcom and Ralink drivers and has no mention of Mediatek. The "fix" or workaround is simple enough, you go to Device Manager, disable the driver and then re-enable it. Occasionally after an update Windows would replace the driver with a generic one and then you would have to uninstall it and then scan for hardware changes to get the correct one back. This was fixed in a later version of the software so if you have upgraded to Windows 10 on your Q302L then you shouldn't have to worry about it. Something to think about.
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