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my screen was cracked so I took it to get fix and they replaced the glass I don't know if that included the motherboard but when I got it home and charged it up I couldn't remember my password so I tried resetting it which seemed to work but then then the screen went dark and now it won't turn on in fact when I try to turn it on the dell sign flashes for a split second followed by a pitch fork symbol for a sec and then shuts off