While riding, the wheels on my board do not seem to roll freely. My ride feels very stiff and I don't move very far. I've...

When I step on my board and try to accelerate, nothing happens. I've made sure both the board and remote are fully charged...

It is most likely the pulley bearings or the skateboard bearings that are making the sound. First, try cleaning the bearings. If the sounds continues, you'll need to replace the bearings. Refer to the troubleshooting page for more help, or check out one of the repair guides. Boosted Board 1st Generation Troubleshooting