Hello! That seems strange. Make sure to charge your battery power as it might not be connected. If that's not the case, a replacement for the screen is needed.

Hi Ashley, Is your laptop connected to the battery on both ends? If so, your battery must be old and dead from overuse. You may need to purchase a new battery. Good luck with everything!

Hi! If you've already tried to clean the keyboard, try to pop the 'enter' key out on the keyboards to see if you missed any spot. It might not work due to stickiness. Those areas can be forgotten sometimes. Take care!