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My camera had the same symptoms, and the problem was the stuck shutter. If you take off the lens and see the closed shutter then it's likely a stuck shutter problem like mine. My camera is working now and I see the sensor when the lens is off. I don't have a fix to recommend because the shutter retracted by itself when I accidentally dropped the camera on the floor while trying to take it apart. Perhaps someone has posted a proper way to fix a stuck shutter. Good luck. :)
It's not possible to remove the top panel with just the plastic opening tool. I think there is a screw underneath the hot shoe attaching the top panel to the camera metal chassis. The photos show a broken metal tap from the camera chassis attached to the top panel metal plate. Someone must have used a lot force to break the tab and get the panel off. I stopped trying to take the panel off because I figured out the problem with my camera.