I accidentally stepped on my headphones. They still work, but the headband is cracked. How can I keep my headphones...

When I listen to my headphones, I can sometime only hear the bass out of one ear piece and the vocals out of another. How...

I’m trying to replace my earpiece cushions; however, when I get one side on, the other side unhooks. Can someone help me...

Use tape or super glue to hold the headband together, but first make sure that the headband will fit comfortably on your head. For further assistance, visit the Skullcandy UPROCK Troubleshooting Guide

This can be due to a problem in the wiring or the auxiliary plug. To test either one, run your fingers along the wire and see if the problem can be temporarily fixed. If it can be fixed, the problem is with the wire and you will have to fix the wiring. For help with fixing the wiring, read the Skullcandy UPROCK Earpiece Wiring Replacement Guide.

If your fingers cannot grip the cushions, try using tweezers to grip the cushions and use your hands to keep them in place. For further assistance, visit the Skullcandy UPROCK Earpiece Cushions Replacement Guide.