I broke the spring pins in the sim card reader (not the sim card tray). Day 1!! Arghh... I can't bring to HTC as NEXUS 9...

I called up HTC Hong Kong and was told to contact Google HK. I didn't contact Gg HK. Seems like there's no need to going by your experience. I'm still waiting for 3rd party repair to be available, but don't think it's available yet.