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Introducing: Ask MJ

In case you haven’t noticed, we’ve delved into the wonderful world of online video in a big way. Our primary focus has been producing high-quality repair videos as a supplement to our existing repair guides. We know that sometimes it’s helpful to see someone perform a specific step in a repair (using a suction cup to lift the display off of an iPhone 3GS for example), and our repair videos are designed for just that. If you haven’t caught one yet, might we suggest you start with our iPhone 4 Display Assembly video? And of course, we’re also filming select product teardowns. If you’ve got three-and-a-half minutes, check out our iPad 2 teardown video and tell us what you think.

Fixing a device on the Ask MJ segment on our YouTube channel is made more and more valuable by contributions from you, the community, and we expect that our foray into video can be improved the same way. (Aside: Congratulations to you, the iFixit community for winning “Best Community Website” at SXSW 2011!) So, to up the ante a bit, we’re launching a new video segment based entirely on your questions; the segment is called “Ask MJ,” as it will be curated by yours truly. Some questions that might pique your interest:

  1. Which repairs do you want to see performed? Is there a specific step in a repair that you’d benefit from seeing on video?
  2. Have you “repaired” something, but for some reason it still doesn’t work?
  3. What questions do you have about self-repair or iFixit in general?

Email your questions and repair requests to, and if we shoot a video in response to your question/request, I’ll send you some shwag. (Because who doesn’t love free stuff?)

The segment will be ongoing, and the frequency will depend entirely upon the number of requests we receive. To stay up to date with all of the latest teardowns, repair videos and future episodes of Ask MJ, be sure to subscribe to our YouTube channel.

I look forward to your questions and requests!