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Logitech H340 Microphone not working |
Background
The Logitech H340 USB Headset is a plug-and-play wired headset designed for everyday VOIP, Skype, and conferencing use. It delivers digital stereo sound and includes a noise-canceling microphone to reduce background noise and improve voice clarity. The headset is built from durable materials with a reinforced headband and robust cable construction for regular daily use. Key features include a USB-A connection, on-cable controls, and a comfortable earcup design for prolonged wear.
Identification
The Logitech USB Headset H340 can be identified by the model number (M/N A-00044). The model label is on the Logitech USB Headset H340 can be identified by its model/sku (H340, 981-000507 / MPN 981-000507). The model information appears on packaging and on a product label on the cable near the USB-A connector. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.
Specifications
- Model / SKU / MPN: H340 / 981-000507 / 981-000507
- Form Factor: Wired USB-A stereo headset (over-ear/on-ear style)
- Connectivity: USB-A plug; plug-and-play (digital USB audio)
- Microphone: Noise-canceling microphone (built-in boom)
- Audio: Digital stereo sound for PC audio and voice communication
- Compatibility: PC and Mac (USB-A port); designed for VOIP/SKYPE/teleconferencing
- Color / Finish: Black
- Item Condition / Availability: New; In stock (per product listing)
- Price (MSRP): $24.99 (USD)
- Product Page: https://www.logitech.com/en-us/shop/p/h3...
Troubleshooting
Common faults include no audio or no microphone input, and intermittent audio caused by cable or USB connector issues; diagnose by testing the headset on a different USB port or computer, checking OS sound settings and device selection, and visually inspecting the cable and USB connector for damage. If audio is present but the mic is not, confirm the microphone is selected as the input device and test with another application. For intermittent or physical cable damage, open the cable strain-relief and inspect solder joints or replace the cable/USB plug.
For additional troubleshooting help, visit: Visit https://support.logi.com for drivers, troubleshooting, and contact options.
Additional Information
Warranty Info
Limited hardware warranty (varies by region); check Logitech support for warranty length and terms.