Logitech CIRCLE HOME CONNECTION CAMERA Repair

The Circle Home Connection Camera is a compact wireless HD security camera designed for home monitoring with two-way talk, night vision, and cloud recording options. The housing uses durable materials suitable for indoor mounting and supports multiple mount variants (wired, plug, window) for flexible installation. Key features include HD video, wide field of view, built-in microphone and speaker for two-way audio, and optional Apple HomeKit integration via firmware update. Users report rechargeable/battery-powered and wired variants with cloud subscription (Circle Safe) available for extended recording.

The Logitech CIRCLE HOME CONNECTION CAMERA can be identified by the model number (M/N V-R0005). The model label is on the CIRCLE HOME CONNECTION CAMERA can be identified by model number 961-000393 (SKU 4500400) on the product label; the HomeKit setup code is laser-etched on the back of the camera module under the cover. Mount type (Wired, Plug, Window) is visible by the mount style and the camera module form factor. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Model Number: 961-000393
• SKU: 4500400
• Camera Type: Wireless HD video security camera (indoor)
• Video Resolution: HD (manufacturer-marked HD; user materials and listings indicate up to 1080p)
• Field of View: Wide field of view (manufacturer does not specify exact degrees in provided content)
• Connectivity: Wi‑Fi (2.4 GHz), integrates with Logi Circle app and supports Apple HomeKit (firmware required)
• Power: Battery-powered (rechargeable) and wired/plug variants available depending on mount
• Two-way Audio: Built-in microphone and speaker for two-way talk
• Night Vision: Infrared night vision (user reviews and product notes mention night vision capability)
• Storage: Cloud recording via Circle Safe subscription; conversion to Apple HomeKit Secure Video changes recording/storage behavior
• Mount Compatibility: Supports Circle 2 mounts: Wired Mount, Plug Mount, Window Mount (mount choice affects power options)
• Firmware Requirement: Requires firmware version 5.2.86 or later to enable Apple HomeKit functionality

Common repair-relevant faults include degraded battery performance, Wi‑Fi connectivity dropouts, and audio/microphone faults; start diagnosis by updating firmware, testing the camera on AC power to isolate battery issues, and checking Wi‑Fi signal strength and router settings. For audio problems verify two‑way talk in the app and perform a factory reset if the device is unresponsive.

For additional troubleshooting help, visit: Contact Logitech Support (support.logi.com) for product registration, firmware updates, and troubleshooting articles.

Warranty varies by region; check Logitech support for exact terms (Logitech typically offers a limited hardware warranty, commonly one year).

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