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Apple's mainstream 2021 iPhone was released on September 24th and comes with a 6.1" OLED display, a dual 12 MP camera system, and in five available colors. Successor to the iPhone 12.

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iPhone 13 Screen Issue: Horizontal Multi-Coloured Lines

I recently encountered a sudden issue with my iPhone 13 display — banded horizontal, multi-coloured lines appeared across the entire screen, making it difficult to read and use. There were no prior software updates or major changes, and I’ve always handled the phone carefully, using a screen protector and case for protection. The only unusual behaviour I noticed beforehand was the screen occasionally flashing on and off late at night, which I initially assumed was a missed notification. In hindsight, it seems like an early sign of screen failure.

After the issue appeared, I contacted Apple Support, who advised me to perform a hard reset. When that didn’t help, I took the device to my local Apple Authorized Service Provider (AASP). They ran diagnostic tests, including multiple reboots, but the horizontal lines persisted. Their diagnosis: a faulty display assembly. Unfortunately, since my device was out of warranty, the repair quote was an outrageous $456.57 USD!

I reached out to Apple again, expressing concerns over the excessive cost, but was told there was nothing they could do and that I should consider buying a new phone.

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After looking into this issue further, I found numerous reports from other users experiencing the exact same problem:

These are just a few examples — there are many more similar cases.

I still have much older iPhone XR units that have never had any screen issues to this day. Given how widespread this problem appears to be, is there any way to push Apple to acknowledge this as a manufacturing defect rather than an expensive out-of-warranty repair?

Any advice or shared experiences would be greatly appreciated!

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I've also started a petition for anyone experiencing a similar issue: https://www.change.org/iPhone13ScreenFix

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While repairing an iPhone can sometimes be cost-effective, Apple’s policies, pricing, and business strategy often push customers toward buying a new phone instead of fixing the old one. However, third-party repair options and aftermarket parts provide alternative solutions for those who prefer to keep their devices running longer.

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Thanks, Albert, for your perspective. I’d love to use an aftermarket part, as it was common with older models. However, from my understanding, features like True Tone and Face ID may stop working if a non-genuine part is used.

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@mreid_tt There are some approaches and workarounds that repair technicians and enthusiasts have explored to maximize the chances of retaining these features. Success depends on the specific device, the quality of the non-genuine part, and the repair process.

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Michael Reid zal eeuwig dankbaar zijn.
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