Washer powers down during detergent dispensing
I have a Kenmore front loading washer model 11047561603. Recently the machine shuts off completely about 3-4 minutes into any cycle selected. It appears to do so during the soap dispensing at the beginning. The door remains locked and pressing the power button, or any button for that matter does nothing. Breaker is fine, and tried unplugging the machine, waiting 5 minutes and plugging back in but to no avail.
What I finally found works is completely removing the detergent dispensing drawer and then sliding it back in. After I do this I can power up the machine but it reverts to what it looks like after a power failure.
I have run the diagnostics using the control panel but no codes are returned. I can unlock the door to remove clothing during the testing but beyond that I cannot get a cycle to complete. Thanks for any advice you may have!
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