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Compact colour LED printer released by Dell in 2012.

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Dell 1350cnw laser printer prints blotchy 100% black

This occasionally used laser printer gives a good colour print in all respects, except 100% black areas that appear blotchy. 90% black actually seems darker than 100%.

The black cartridge was a non-original, but I don't remember this effect earlier (it's reporting abouy 25% left).

Anyone experienced something like this?

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Looking at the sample, it seems like the yellow and cyan are also a little splotchy, but much less so than the black. These are built such that you can't easily replace the drums, as they're buried inside the printer. The problem is that this is a Xerox engine, so it will be next to impossible to find the parts needed (thankfully, the only Xerox engine to do this). While it can be repaired with new drums, your ability to do it is based on part availability. The lower end Xeroxes tend to be hard to find parts for. Xerox still sells the toner but doesn't consider the drum/sev serviceable, likely because of how Xerox built it. The first thing I'd try on a unit like this is to replace the problem toners and pray this fixes the issue. And that's if the fuser temp adjustment doesn't help you here or it's buried in the SM.

I quickly searched for the drum units for the 6022 (the closest match I can see; the ECOSYS printers use a similar engine with color models where the drums aren't readily replaceable), and I haven't found anything on it. In this case, you'll need to find a donor printer with some other fatal issue that works well enough to confirm the drums are good and swap them out that way - and hope you can do the calibration and sort it.

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Thanks for your comment. Curiously, now I look back at the picture I posted, the coloured areas look worse than they do in real life. In person, I would say only black has a noticeable problem.

You are right that this is a rebadged Xerox, but I believe it may be a 6000B; this is the drivers that works for Linux at least.

I don't fancy a big replacement and recalibration job anyhow at this stage, even if I could find parts. I only use it for non-critical home things, so it will probably be OK until I the black toner is exhaused - then I will try and get an original toner to try.

Aside: I did just find a nicely produced service manaual so that will provide me with some background reading.

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@nickpgsmith It looks like the M toner may be discontinued for the 6010 (what this is based off of). Most of the time with Xerox, you can't readily find it. Once they discontinue even partial toners, the rest (usually) aren't far off. Just something to consider.

Well, Linux is one way to find out what printer the Dells are truly based off of - they're either some Lexmark E or MS engine for mono units, or Xerox (color). They did put a Brother mono unit out at one point too. The clue on the mono Dells is the parallel port - the MSX20 series doesn't include the port, but Lexmark still sells the MSX20 series since the MSX30 series doesn't take the Parallel card,

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Not quite sure if that's caused by the same issue I had, but if the blotchiness is from the toner flaking off after printing, increasing the fuser heat setting (Menu/Admin/Maintenance/Adjust Fuser/Plain) should fix it, as had that issue (similar-looking result to the photo) just with magenta printing 100% colour.

Otherwise would try adjusting BTR setting (same Maintenance menu) or doing a BTR refresh, looks like an issue that setting might fix as well, but beyond that I don't know what else it could be

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The BTR primarily resolves curling problems. This isn't a BTR issue most likely.

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Thanks for your comment. In fact I had already tried increasing the fuser temperature, but it didn't seem to make a discernable difference.

I didn't know about the BTR; trying -2 made it noticeably worse (all colours suffered); +2 made a much smaller difference - but just a little better on some black areas.

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nickpgsmith zal eeuwig dankbaar zijn.
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