Rep: 13
1
Hello! The deck does not turn on without plug-in charging, games work fine, the battery shows 100% charge, I only used the original charger, the green indicator is on when it is off, what could it be?
Is dit een goede vraag?
Rep: 16k
20
12
20
Hi Mikl!
When it’s new and showing these kind of issues. Always use your warranty and get a new one.
Anyway, to answer this. It’s the battery which is having a defect or the battery it’s cable.
As for the Steam Deck OLED, the cable is fused with the battery, so you need to replace the battery to get it fixed.
Guide: Steam Deck OLED Battery Replacement
But again,, since you still have warranty on it, return it and get yourself a new one.
Have a nice day!
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3 opmerkingen
I'm wondering if your battery cable became unseated. Has your device been taken apart recently?
door Jacob Mehnert
I didn’t take it apart myself, it was new out of the box, it’s only a week old
door Mikl
I have the same problem
door Maxime P.