I received a brand new headset but it won't be turned on
I purchased a brand new Arctis Pro Wireless directly from Steelseries.com. Opened the box and plugged the transmitter into the PC. The transmitter is working but when I press the power button of the headset, it won't power up. Also, the Bluetooth can not be turned on as well. I checked two batteries with the transmitter and charged them to full but still the same issue.
I also tried to connect the headset directly to the PC with the included USB cable, but the LED of the power will not light and I could hear it keeps connecting and disconnecting (which probably means a bad connection). I do try different USB cables and different PCs but still the same thing.
I submitted a ticket to SS but any comments would be appreciated.
Is dit een goede vraag?