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The robot gets stuck in the startup routine.

hi everyone,
As usual, when I initiate a cleaning cycle, the robot starts moving away from the base. However, after several attempts, the motor begins to spin more forcefully and then abruptly decreases in speed. At a certain point, the robot displays an error message 3000.

I have attempted the following troubleshooting steps without success:

  1. Cleaning the LIDAR sensors.
  2. Performing a system reset.
  3. Deleting the existing map and attempting to create a new one.
  4. Ensuring that the head with lasers is free and not obstructed.

Despite these efforts, the problem persists, and I am uncertain about the next steps to take.

If anyone in the community has encountered a similar issue or has expertise with Neato robot vacuums, I would greatly appreciate any advice or recommendations on how to address this problem.

Thank you in advance for your time and assistance.

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1 Opmerking:

J'ai exactement le même problème, intermittent mais de plus en plus fréquent. En appuyant sur le seul bouton (qui est devenu rouge) cela redémarre quequefois .... et le cycle est alors normal.

Tous les détecteurs ont été démontés et nettoyés.

D7 connected 9050415.

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