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Why does my pc keep crashing?

Hello, my pc keeps crashing saying clock watchdog error and I've checked everything. Ran benchmarks on both cpu and gpu and no crashing and cooling is good, tested hard drives and ssd and came up good, replaced the motherboard and did all updates and still continues and just outta ideas. If you've got anything for me to try I'd appreciate it

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Ja Nee
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Unfortunately watchdog errors are... broad. They could be just about anything. You don't mention anything about your RAM?

Run a Memtest86 on them and see what the results tell you.

After that, I would recommend pulling your boot drive and use some other drive, even if just temporarily, and see if you crash again.

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Opties

Hi Garrett,

You say have tried everything but obviously you haven't or you would have already fixed it.

We need data in order to help. What have you done besides what you listed above? The CLOCK_WATCHDOG_TIMEOUT error has many causes.

  • Are you using Windows? If so which version?
  • What model is your motherboard?
  • Have you tried reseating RAM, video card, drive cables?
  • Checked other cables?
  • Updated drivers? Frequent cause of problem.
  • Updated Windows?
  • Did you install any apps just before the error started appearing?

Run DISM and then SFC from the Command Prompt:

  1. Type Command Prompt (Admin) in the Start menu search bar, then right-click and select Run as administrator to open an elevated Command Prompt.
  2. Type the following command and press Enter: DISM /online /cleanup-image /restorehealth
  3. Wait for the command to complete. The process can take up to 20 minutes, depending on your system's health. The process seems stuck at certain times, but wait for it to complete.
  4. When the process completes, type sfc /scannow and press Enter.

CHKDSK is another Windows system tool that checks your file structure. Unlike SFC, CHKDSK scans your entire drive for errors, whereas SFC scans your Windows system files specifically. Like SFC, run the CHKDSK scan from the Command Prompt to fix your machine.

  1. Type command prompt in your Start menu search bar, then right-click the best match and select Run as administrator. (Alternatively, press Windows Key + X, then select Command Prompt (Admin) from the menu.)
  2. Next, type chkdsk /r and press Enter. The command will scan your system for errors and fix any issues along the way.

Are you overclocking? Turn it off.

Run Windows Memory Diagnostics? - Type Windows Memory Diagnostic into your Start menu search bar. Set it to run on next boot.

Let us know how it goes or if you need further help with any of the above procedures.

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Ja Nee
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Hello thank you for the response. Regarding your questions. I am using windows 10 and it's updated to current version, I've tried reseating everything and have bought new ram and it didn't fix anything, I have factory reset the computer and just tried using it a little after the reset and it crashed while launching some games, I have ran both dism and sfc and nothing has been found, I have ran windows memory diagnostic and it found nothing as well and I've run chkdsk and nothing was found too. Hopefully this helps but my motherboard model is ASROCK Z590 Phantom Gaming 4/AC LGA1200/ Intel Z590/ DDR4/ Quad CrossFireX/ SATA3&USB3.2/ M.2/ WiFi&Bluetooth/ATX Motherboard. Thank you for the advice.

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I meant to add all drivers are currently up to date as well

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@garrettkees

Check in Event Viewer for any Critical, Error or Warning events that are logged at the time that the PC crashes.

To get to Event Viewer, press the Win key + x key (both together) and click on the link.

If there are entries note the Event ID and Source and then search online using that information to find out what it means.

Also run an sfc /scannow command from a Command Prompt (Admin) window, just to make sure that all the system files are OK. Yes there is a space between the sfc and the / symbol ;-)

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