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My tv is displaying these purple lines when watching netflix.

My tv is displaying purple lines when watching 4k movies/shows/video on netflix or any other sources, but I can’t watch netflix properly because of this. Netflix recognize my tv as 4k but it isn't, it can only display 1080 as max. What should I do?

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What model is your TV?

door

Hisense 40K322

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@THE GREAT GAMING What device are you using for Netflix(Smart TV, Roku, Fire TV, Laptop, Apple TV, etc.)?

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I'm using Smart Tv

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Hi @THE GREAT GAMING,

Try adjusting the streaming quality in your Netflix account and check if that resolves the problem.

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