Rep: 13
1
Every thing seems to be working fine with the printer from a communication point; however, every 2nd or 3rd piece of paper jams as it is coming out. I have check to ensure no paper is clogging port where paper is being dispensed and cannot understands why it wrinkles.
Please advise,
Paul
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Rep: 257
4
you may need to dig a bit deeper. there is a roller that rolls the paper through on most printers. Some times there is 2-3 of them. And it could be at any of those that is the problem. I believe on your printer you can pull the back cover off to get a better look at all the rollers. you may have a small piece of torn paper that only comes around and causes issues every so often.
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